Why does EBay automatically accept a buyers return request?

[heywwjd]

I sold 7 used puzzles and the buyer put in request to return one stating one piece was missing. My return policy is 14 days/buyer pays shipping.

Issue is the puzzle she put request in for she already left me a positive feedback stating puzzle was complete.

 I tried to appeal their decision with 3 phone conversations and was told someone would call me. Instead I received a message saying they sent buyer label and I would have to pay for it.

Where is the support for us sellers?

[chessgame67]

Thats ridiculous . She could have built the puzzle and and pulled the piece out just for **bleep**s and giggles . When is it enough ?

[heywwjd]

THANK YOU 

[lamber9347]

@heywwjd - I do understand where you are coming from and am on your side in this. Just don't want you to lose any sleep over it. Let this go now. I will look at your listings and would gladly purchase a puzzle from you so keep on selling. All my best to you....