Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Returning two boxes but eBay only provided on shipping label

I recently purchased four wheels that arrived in two seperate boxes. I need to return them but eBay is only providing me with one shipping label. Usps is telling me I need two seperate shipping labels and I can figure out how to get two.

UPS Shipping

After talking with eBay today I found that UPS is no longer an option for shipping. It will only be FEDEX and USPS.My package weighed 14 pounds. FEDEX charge would be $1117.00. The USPS would be $77.00. With my UPS account the charge was $27.20.There...

Need help.

I recently purchased an item but decided to cancel the order immediately afterwards. The item gets canceled and an hour later, I receive a notification saying the item has been shipped . The seller refunded my money as well. The item has been shipped...

Please Help!

The seller, me, sold an item and buyer received it and is unhappy with it. The Buyer offers me half the price he paid OR a complete return. I started the return process in ebay, HOW do I cancel this and accept the partial refund??? I hope this makes ...

Resolved! Exluding PO Boxes No Longer Allowed?

For some particular listings we need ability to exclude PO Boxes as shipping address. Is this no longer allowed? Haven't used this option in a long time, but seems the option no longer exists as far as I can tell? Anyone know? thank you

confused about USPS Regional Rate Box A and Box B

I am really confused with all the information out there. I know I can order the boxes from USPS and have them delivered to my home. 1. Do I need a special scale? 2. Do I need to sign up for Click 'N Ship? 3. After I print out the postage, do I just l...

shipping an item

Can i ship a preorder item that I sold after 60 days?

Tracking shows both delivered/picked up at PO AND Returned to Sender

I sold a small, low value item early in August which I shipped out promptly with tracking. It made it's way over the course of a couple of days to the buyer and the tracking showed up as "DELIVERED INDIVIDUAL PICKED UP AT PO". I thought that was the ...

Error creating label: We could not complete the payment with PayPal. Please check Paypal

Oh dear, all of the sudden I couldn't print postage labels for Royal Mail from eBay. It is throwing this error "Error creating label: We could not complete the payment with PayPal. Please check Paypal". i can see this occurred to several of ebayer be...

Buyer gave incorrect address, item being returned to me

I sold an item and shipped it last week, USPS tracking says delivery was attempted today but it's being returned to me because "no such number/incorrect address." The shipping label was purchased and printed through ebay, using the address the buyer ...

Resolved! Buyer purchased a used book listed as very good and wants a return because used access code

So I have a buyer who is requesting a refund on a book I sold that was listed as very good because the access code was already used. I never claimed there was an access code in there and when I myself am buying a used book the last thing I think that...

Resolved! Buyer changes his mind - good reason to refund?

Hi all;Some advice, please?Yesterday, a buyer purchased an item, and sent payment. Today, I get a message saying their phone was in their pocket, and "accidentally" purchased the item. They asked me to cancel the sale. Frankly, I don't buy their stor...

Selecting your own shipping method and cost instead of using the new drop down menu

when listing an item for sale, I used to be able to select my own form of shipping ( first class or priority) and also fill in my own dollar amount. with the new drop down menu where everything is pre filled, it is a hassle and not always accurate. i...

Reporting a Bug...

I have the option to receive an email every time I create an Ebay shipping label turned off. Very frustrating, and I'm not sure why Ebay would even have that as an option... Anyway, I have started receiving these "you just printed a label" emails any...

eBay Shipping Calculator doesn't keep up with Reality

Please check your eBay "calculation" of your listings' shipping fees/costs. FedEx, UPS, USPS and a host of other shippers are slamming us with Covid-19 virus fees, delays, and price hikes (due to no personnel, drivers, etc). You'd think that eBay wou...