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Working Well - Auto Feedback and Packing Slip Message

For those of you who have not done this yet............. Set up your auto feedback and include a pleasant message on your packing slips stating the Buyer will receive positive feedback automatically when they leave positive feedback for the Seller. F...

How to deal with this return request?

Buyer is requesting an item for being defective and not functional. My description of the item clearly states that it is not working / for parts. Buyer also attached an image of my actual description of the ebay purchase on the request claim. The ima...

Hacked accounts.

Can someone please help me get hackers out of my account? They have already destroyed my business once. I have been hacked for 3 years! I have went to the fbi and the local sheriffs dept and no one has done anything . I got all new everything and sta...

Resolved! Item says delivered to parcel locker, buyer says it was stolen and wants a refund

The buyer filed an item not received saying their package was stolen from the parcel locker. I haven’t been selling long on eBay so I’m unsure how to respond to the buyer. They only have 2 feedback so i don’t know if they’re just trying to scam me or...

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Our Fall Q&A Episode

Answering your questions on returns, tracking, auctions, and more.

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