Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

ebay help your sellers, don't sabotoge them....

tyler@ebay This does not help

Packing ebay orders.

I used to pack orders one at a time. Pack the item(s). Print out the shipping label. Leave feedback. Affix the label to the package. Go on to the next order. Sometimes i would do 2 or 3 orders at a time but once in a while i would get orders mixed up...

Resolved! Scammer!

I purchased a Hair cutting clipper set from a seller. They had a UPS tracking # that showed it was delivered. When you look on eBay or PayPal it appears to have been sent to my address, but when I asked UPS about the delivery, they sent me info that ...

Error creating label: Sorry, something went wrong and we could not work out the reason.

Only giving me PayPal as a payment option even though I have been on Managed Payments for a week and have funds in both Available and Pending. Tried several times, and found no success of being able to purchase a label. Anyone else having this proble...

Seller sent wrong item, wants to replace with another, won't accept return request

Hi, recently I bought an expensive lot of a product from E-bay seller ($445) and they sent me the wrong item from a different listing. I contacted them and said I needed to return the item, and used the Return option on the purchase page to initiate ...

Can't adjust discount on shipping on invoice

I am trying to send a buyer an invoice for three combined items. The shipping cost is $9.00 and I told the buy I would discount $6.00. Every time I try to adjust the discount the page reloads and takes the discount away. I've tried backing out and st...

Resolved! Seller won't ship to my location, but won't cancel order that is in the cart

I have been doing business regular buying from a particular seller for over a year. There were regular adjustments made to combine shipping with an updated invoice. As I have mentioned, it has been a great buyer-seller experience. All of that changed...

Issues with package being shipped by Speedpak

Hello,So about 2 weeks ago I ordered an album from a seller based in China. This was my first time ordering with them so I never had anything shipped with Speedpak. For some reason, my package seems to be going all over the place.....delivery attempt...

Mail being really slow

I've shipped a few items and mail seems to be at a snails pace on media mail. I just about always ship my items out by the next day and some of the tracking info shows little or no movement. I've got one guy that says he's filing a not received item ...

Shipping label created not in system. Will this hurt my seller rating?

I basically dropped 40 packages at usps, as i do daily, but i checked the next day the status of the labels and shows 'Shipping label created not in system'. I do 1 day handling time, so my items leave the next day. If the label is not scanned the da...

Any sellers having issues shipping to the UK?

Wondering if anyone is having issues shipping to the UK using USPS? Lost packages, taking much longer etc.. thanks in advance

Speedpak not updating the tracking information

It is frustrating to see speedpak's lack of tracking information and sometimes updating the tracking information late. My package has been stuck at "destination port reached" for more than 4 days now, emailed the speedpak customer service and did not...

paid for product but no shipment, (have paid copy from seller)

paid for product never received

Seller declined return request on an item that does not fit my vehicle

Hi, I ordered a car part and when I tried to install it, it did not fit. I started a return request and the seller declined the request. The item was supposed to have free 30 day returns and it has not been 30 days. I am not able to contact the selle...

Seller refusing to ship Flat Rate Priority--can I do anything?

Hi all--I just purchased 5 books from a seller, and had previously asked seller if he would send via Priority Mail. Since I never received a response other than he would combine shipping, I assumed the answer was yes. After combing shipping, the ship...