The eBay Community

Buyer Claims Item is Not As Described (Inauthentic)- And Wants to Return but Contents were Verified

I sold a high value item to a buyer about 3 weeks ago. Before shipping the item and after the item was purchased I had an excellent conversation with my buyer regarding what he would receive. In messages, I sent over 20 photos to the buyer, including...

Selling slower than ever

I don't even have to ask if anyone else is going through this. But does anyone have any idea of how to get out of this slump? I have over 400 listings, I have adjusted prices on them a few times over the last 6 or so months when going days without a ...

Searches - why, why, why?

Searches worked so well for so long - why did you have to mess with them?

BEWARE EBAY AIDING CHINA SELLERS IN STEALING ALL OUR INFO AND NOT SHUTTING DOWN THEIR ACCOUNT

We found a China account that had our titles and photos. We went into it further and found, everything claiming to be our brand. Photos, titles, everything down to the exact description with our name plastered all over the place. This has been report...

Arrogant buyer?

I'm getting an arrogant vibe from this initial buyer's message. The weird thing is that what he is asking for, shirt material, is clearly shown in the listing's Item Specifics as well as a line in the listing description. He must have missed it or so...

Search Filters

Please go back to the older search with the filters on the sidebar. It was easier to find items when I could bring up the pop-up menu with ALL the filters - including item location - not just the filters eBay decides to stick us with. I also prefer b...

Resolved! USPS deliberately not scanning packages.

I don't know what is wrong with the USPS lately. I dropped off two packages on Jan. 30, three on Jan 31, and one on Feb. 3, and none of them have received any scans. Ebay has already hit my account for one of them and will probably do the same for th...