Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

USPS requesting additional postage for EBAY ENVELOPES for patches

So frustrating. My local USPS wants additional unmachinable postage when I ship my patches. They say they are rigid. However, when I research USPS definition of rigid it says that they have to have some flexibility which they do and they provide exam...

How can I add Box and Materials costs to Calculated Shipping when creating the listing?

I just started selling again, so I don't have a store and am just using the most basic way to sell on eBay. When creating the listing I found that there was no way to add my box and packaging costs to the listing so it would be added to the shipping ...

Shipping 55" antenna mast

So yeah I sold a antenna mast a small pipe 2 inches in Diameter but it's 55 inches long I cannot find anything to ship it in... Could it be shipped without a box?

SurePost Service

UPS recently ended it's SurePost service...relied on the USPS for last-mile delivery.shifting the workload entirely to UPS drivers.So add perhaps some days to your UPS packages in general for delivery to buyers.

Resolved! Insane shipping adjustment!?

I got a shipping adjustment for over double what I paid initially. I got charged at a 45lb rate for a 20lb item. Can anyone explain what is going on here? The item shipped international. I didn't box this item as it was already in a box, so my dimens...

Labels Not Printing Properly

Going to print labels today and it is not working properly.When I click Print Label after generating label, it comes up with the Label ONLY in preview, normally it is sideways on about half a sheet of paper in preview. The label itself shows up prope...

Dispatch label

I just sold an item on eBay, went to print the shipping label, but got distracted and did not proceed. When I came back to it, the item was marked as dispatched, even though I had not printed the label. Now when I go to print the label, it is nowhere...

printing "online label record"

How does one get the online label record to stop printing? I always get a receipt from USPS so printing this label is a waste of a label. I have searched in seller central and the question has been asked before but I did not see an answer. Any help? ...

Resolved! Is this a shipping scam?

I regularly use both Craigslist and eBay. I got a response from a seller on Craigslist who said: "We have signed a contract with eBay and you will have free delivery (I received a free shipping voucher through them) and it will arrive at your address...

I was only reimbursed for the cost of a fake item but not for return fee

I purchased a fake jacket on eBay fraudulently posted as authentic ($207.54).Directed by eBay agents, who were fully aware of the estimated fee, ($210.63), to mail it back to China, with the promise I would be reimbursed for both if seller did not re...

Shipping warehouse in DE

I recently sold 3 pieces of jewelry and they went to 2 different warehouses in DE. The buyer was Chinese and had a 5 letter code after their name. One item was sent with sig confirmation and it has still not been delivered. What is your experience wi...

Been getting an influx of buyers not receiving their delivered ESEs, how can I handle this better?

Have shipped near 1k standard envelopes over the past couple of years. A couple times a month I get a buyer saying they didn't get their order and I have a standard copy paste message explaining delivery may be delayed by a day or two and that the or...

Has eBay negotiated Postal "Peak" Season discounts with USPS or NOT!?

Sunday, 11/24/2024, eBay's USPS Ground Advantage prices were LESS than The USPS Business Price Calculator.Yesterday, 12/02/2024, eBay's USPS Ground Advantage prices were THE SAME as The USPS Business Price Calculator.Today, 12/03/2024, eBay's USPS Gr...

Buyer says didn't receive item, even though it's delivered.

Hello, I'm at my wits end because I don't know what else to do. A buyer bought an item from me a month ago, and it shipped via boat to the mainland US due to HAZMAT. It shows that it was Delivered to an Agent, Picked up at USPS. Therefore it is deliv...

USPS item lost, but buyer open claim with usps

I ship out an order with eBay shipping label Dec 9. But there is no update since Dec 13. Buyer open Item not receive case. I reached out to eBay customer service and they said the case will most likely close on buyer’s favor. They advised me to reach...