07-08-2023 02:06 PM
Starting Sunday, July 9th sellers have 30 days to update their listings, replacing USPS First Class Package and Retail Ground shipping services with the new Ground Advantage. Parcel Select service will be updated automatically. (eBay Announcement)
Unless a seller uses business policies, there is no direct way through eBay to sort listings by shipping services offered. If you have more than a few hundred listings, you may want to consider using business policies and can learn more about that here:
Setting up Business Policies / Update to USPS Ground Advantage
Having said that, there are ways you can sort listings, before pulling them into the bulk edit tool, to make the process more efficient.
SORTING AND FILTERING GROUPS OF LISTINGS:
1. Sellers offering calculated shipping are probably going to see the best results when filtering their active listings by category (store or eBay - whichever applies). Filtering by similar items is often the best way to pull listings into quick-revision groups.
From your seller hub active listings page https://www.ebay.com/sh/lst/active , expand the search section at the top and use the category filters.
2. Sellers offering flat shipping can sort active listings in seller hub by lowest shipping cost. That will generally bring their First Class listings to the top. Sort by clicking on the shipping column header. If you don't see a shipping column, click the customize link on the top right and add it.
3. The ever helpful @shipscript has been working on a tool that generates a spreadsheet of an individual seller's listings and their current shipping services. There are some technical challenges involved with the API and number of requests that can be processed daily, so the tool might not be shared publicly. If a seller is really struggling with these updates and needs more assistance than this discussion offers, they can ask ShipScript about that tool.
HOW TO EDIT USING THE BULK TOOL:
1. Go to your active listings page in seller hub. Use methods above to sort and filter your listings. Check off listings you want to edit in a single batch and pull into the bulk editor using the "Edit" navigation menu at the top of the page.
2. Once the bulk edit tool is open, check all the listings, then pull open the bulk edit menu and select "domestic shipping". A pop up will appear.
3. This part is key: Info you apply through the pop-up will overwrite whatever's currently in your listings. If you currently offer buyers a choice of First Class and Priority, entering Ground Advantage exclusively will replace both shipping options.
If you want to maintain the choice of those 2 shipping services, first select flat or calculated, then enter Ground Advantage as a shipping service. After that click the "additional domestic service" link (easy to miss - it's the light gray text above the Local Pickup field) and fill in Priority. Apply changes in the popup, then on the bulk edit window save the listing edits by clicking the button on the bottom right.
Repeat this process as needed until your listings are up to date.
Don't forget to update drafts and templates. Remember if you relist or sell similar from a listing created before Ground Advantage, you will have to manually update the shipping section to remove old shipping services.
eBay's bulk edit tool help page can be found here:
https://www.ebay.com/help/selling/listings/listing-tips/bulk-listings?id=4160
FREQUENT QUESTIONS AND CONCERNS:
How many listings can you update at one time with the bulk edit tool?
2,000 although I recommend batches of 500 or less for quicker processing and lesser chance of human error.
What if you have too many listings and are overwhelmed by the amount you have to update and you don't want to use business policies?
The simplest advice I can offer in this situation is to not worry about what service is currently offered. Instead look at your listings fresh and apply bulk edits as if you were creating those listings and setting up shipping methods from scratch. Overwrite existing shipping. Filtering listings by category is a good way to move forward with that method.
What if you are not up to date with eBay listing mandates (category, item specifics, variation changes, etc) so you can't update shipping without fixing the other listing issues?
If you don't have that many listings, get those updates done. If you're in the tens of thousands of listings and can't reasonably manage everything within the next 30 days, start by prioritizing anything with calculated shipping. Listings offering calculated shipping are much more likely to start kicking out errors over time than listings with flat shipping costs. Make a plan to complete those necessary listing updates to avoid tech issues as time passes.
What happens if your listings with First Class Package and Retail Ground are not updated within 30 days?
If you offer flat shipping costs you'll probably be able to skate by for a while. If you offer calculated shipping, eventually the system will start to kick out errors. It can lead to issues with buyer checkout when they don't see a valid shipping cost/service. To avoid running into those issues and losing sales, do your best to get listings updated within the 30 days and before peak holiday selling season begins.
Will Ground Advantage be considered "Standard" or "Economy" under eBay's generic shipping time frames?
Ground Advantage with its average 2-5 business day transit time is under the "Standard" section, however if you currently offer a generic "Economy" with no service specified, "Standard" is considered an upgrade in service so you don't need to make changes in that area unless you want to. Check your rates to ensure the flat costs you're offering line up with the new rates.
What are the new rates?
Packages 15.999 oz and under will match the current First Class Package Rates. Packages 1 lb (16 oz) and over will see a mix of increases and decreases in rates compared to current Parcel Select rates.
For a full price chart, check the USPS DMM here*: http://pe.usps.com/text/dmm300/Notice123.htm
Or use eBay's shipping calculator here*: https://www.ebay.com/shp/Calculator
*Accurate Ground Advantage rates will be reflected on these links beginning tomorrow, Sunday, July 9th.
07-09-2023 10:26 AM
There is no way to set up a listing with a handling fee that applies to one service but not another.
07-09-2023 10:32 AM
@sapphire_studio wrote:So if you use calculated shipping, If you give them the option of either Priority Mail or Ground Advantage with an added handling charge for the Box, they will still save a lot of money total for choosing Ground Advantage (even with a box fee), and that could make the difference of making the sale or not.
As said above, that's not systematically possible though I wish it was because I'd love to tack on a handling fee to cover UPS pickups when I offer UPS Ground. Instead I have to build that into my overall price structure.
In most cases, the savings would not be significant for this line of products - maybe $1-2 max once I tack on the box fee, and negligible for closest zones. So I'm fine leaving Priority on those items for the time being.
07-09-2023 10:37 AM
I didn't know that...interesting.
I guess if I used calculating shipping I would just raise my prices by the cost of a box ($1 should cover it if you buy packs of 25 boxes and shop around) and give them both choices for shipping. It probably won't matter as much right now but in the future I feel like buyers will expect the ground Advantage option on the calculated shipping items and not be forced to pay priority. This will probably matter less for flat rate bubble mailers but would matter more when you start to get heavier and bigger.
Ps. Don't forget about pirate ship. I'm shipping a 20 pound 12"x9"x9" box to my friends tomorrow. The price went down from slightly under $13 for parcel select ground cubic to slightly under $11 for the new ground Advantage cubic.
07-09-2023 10:40 AM
I hope this isn't a way for USPS to faze out Priority. Maybe they want to stop offering those boxes.
07-09-2023 10:42 AM - edited 07-09-2023 10:44 AM
That was exactly my thoughts is this whole thing is partly to reduce the amount of free priority boxes they have to give away without actually just ending the program and making people very angry.
However it seems like they're going to lose a lot of money compared to what they were making with the prices being so much less to ship plus the added insurance on anything that they lose. Maybe they are hoping to make up for the cost by stealing a ton of business from UPS and FedEx.
07-09-2023 11:44 AM
I have a little tip for those of you out there working to bulk edit your flat rate listings. I was getting twisted in a knot trying to update a mix of free to multi-quantity with two amounts to enter, so I finally started updating the amounts to a dollar figure I never use to signal I had completed that one. For instance, as I updated all my $4.95 flat rates, and skipped ones I'll have to look at individually like multi-quantity, I changed them to $4.98. That way when I look back for the ones that needed individual attention, I could easily spot the $4.95 ones.
07-09-2023 11:55 AM
Thanks to you both for the help! I've gone in and started to revise (using editor, not biz policies) and what I'm seeing looks okay. Check out one of my ballcap listings (Johnny Majors Tourney-Tony Dorsett Auto-Golf Hat-Ball Cap-33 HOF-Lake Tansi 2018 | eBay) and see if it looks right to y'all, please...
And assure me that if I sold that listing (or the others I've revised), I'll get the 'under $5' cost (that I'm used to paying for FC) when I go to print my 8 oz. G label. 🙂 🤞
07-09-2023 12:01 PM - edited 07-09-2023 12:02 PM
@mtgraves7984 I'm seeing you entered a flat rate of $7.50 so that's what your buyer will pay.
For an 8 oz package, purchased online, that label will cost between $3.99 to $4.44
07-09-2023 12:01 PM
Looks good. Yes, the price for 8 ounces will be $3.99 - $4.44.
07-09-2023 01:46 PM
Another little tip which may or may not be helpful. If you have recently sent offers out, the blasted listing won't update to GA, so don't pull your hair out like I just did before realizing that's the reason.
07-10-2023 11:20 AM
Latest updates from eBay:
We are asking sellers to update listings to Ground Advantage over the next 30 days to ensure buyers see the most accurate shipping details. We realize this may take longer for some sellers and we will continue to support First-Class on existing listings for a longer period of time. We will update you as more information becomes available.
https://community.ebay.com/t5/Shipping/Updating-to-USPS-Ground-Advantage/m-p/33860975#M452052
The Shipping team is in the process of updating Ground Advantage service name and rates in listing flows, we expect updates to be completed over the next day. In the mean time you may experience the following in listing flows:
Service name
Shipping service reflected as Parcel Select Ground/Ground Advantage. If you select Parcel Select Ground/Ground Advantage shipping service, the service name will automatically be updated to Ground Advantage once the Shipping updates are completed over the next day. No further action will be required by you.
Rates
Ground Advantage retail rates are currently being updated from Parcel Select rates in listing flows and will be updated to Ground Advantage retail rates over the next day. Calculated shipping quotes in active listings have been updated to Ground Advantage rates.
07-11-2023 10:43 PM
Your making an assumption that the bulk editor will actually work like it is supposed to do. I am finding multiple listings that I have already fixed, I go back a few hours later and they are back to showing standard shipping....in fact, I'm getting messages when I start on my next grouping about working on previous, all of which SHOULD have already been saved...
07-11-2023 10:44 PM
It's there now, it's just not changing it on multiple listings after I have edited it...
07-12-2023 04:06 AM
@downsizing704 wrote:Your making an assumption that the bulk editor will actually work like it is supposed to do. I am finding multiple listings that I have already fixed, I go back a few hours later and they are back to showing standard shipping....in fact, I'm getting messages when I start on my next grouping about working on previous, all of which SHOULD have already been saved...
Sounds like you're applying changes in the shipping pop up, but not following through with submitting the listing revisions.
As mentioned in the tutorial above, apply changes in the popup, then on the bulk edit window save the listing edits by clicking the submit button on the bottom right.
07-12-2023 10:33 AM
Wasting time - I appreciate the documentation you have been able to create to guide us through this. I find though that I cannot gain any advantage from the bulk edits. I can't find the "light gray text above the Local Pickup field" that you said would allow for adding a shipping service. What am I missing? Also I need on each listing to add free shipping since it gets deleted by the bulk editor when replacing the shipping method, such as first class. I don't see a way to do that in the bulk editor. For those two reasons, it seems I have to change each listing one at a time.