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Unable to print shipping labels

When I click on the print shipping label button, nothing happens.  I opened an incognito window and it worked for two labels and then stopped working there.  I cleared my cache, rebooted etc and the problem persists.  What is eBay doing to fix this?

 

Thanks!

Message 1 of 16
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15 REPLIES 15

Re: Unable to print shipping labels

 same here Been happing past three days

Message 2 of 16
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Re: Unable to print shipping labels

Same here going on 4 days now.  What can I do.  It tells me payment option is not working.  

 

 

Message 3 of 16
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Re: Unable to print shipping labels

Aside from using third party shipping, there are some other possible workarounds in this thread:

 

https://community.ebay.com/t5/Selling/Can-t-print-shipping-labels/td-p/33085482

 

Message 4 of 16
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Re: Unable to print shipping labels

clearing cookies and search history restored functionality somewhat for me on Chrome but still having some intermittent issues  I use a  stamps.com backup acct for whatever ebay wont allow to print  Wish they would get on this

Message 5 of 16
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Re: Unable to print shipping labels

ebay is aware of the problems. I also did the incognito and worked,, then didn't and got the no payment selection. After that I went to bulk labels and removed all but the one I wanted and was able to print from there, good luck

Message 6 of 16
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Re: Unable to print shipping labels

Seems to be an ebay issue. Chrome isn't working at all. Firefox works sometimes.

Message 7 of 16
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Re: Unable to print shipping labels

Very frustrating. Can't resolve issue.

Message 8 of 16
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Re: Unable to print shipping labels

What I'm getting is a message that the label could not be created, but the label is then available in my shipping labels list. I just reprint from there. 

Message 9 of 16
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Re: Unable to print shipping labels

reply same here, yesterday it was greyed out on some of my stuff and could not pay. i had to go to bulk ship and delete all but one and that worked yesterday. today i am having a whole new issue. i paid for the labels and it wont let me print them it says sorry something went wrong. i paid for them and cant print them great. 

 

Message 10 of 16
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Re: Unable to print shipping labels

Me too. Just happened to me this morning. Anyone has answer or a work around to buy labels. My buttons are all grayed out and I get a message on the top about USPS, FEDEX, UPS having issues.

Message 11 of 16
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Re: Unable to print shipping labels

We are having the same problem. Unable to create labels for two different packages. Tried at 9 am, and again about 4 hours later.

We get this notice:

"Something went wrong.

Sorry, an error occurred while loading the page. Please try again."

 

I have tried coming to the shipping label option from different menu navigation points with no luck.

Message 12 of 16
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Re: Unable to print shipping labels

Why is eBay not acknowledging that this is an issue on their system status board?  I tried to print labels again today and nothing happens when click print shipping label.  I was able to print 1 of 3 using an incognito window in chrome.  

 

I want to print through eBay since I am using standard envelope for trading cards.  Anything first class, I have no issue using stamps.com or pirateship.  This is really inconvenient eBay.

Message 13 of 16
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Re: Unable to print shipping labels

Did you ever find a solution for this?

Message 14 of 16
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Re: Unable to print shipping labels

eBay shipping labels are currently down. eBay is aware and working to fix it; there is no ETA yet.

 

The system status board will be updated when the problem is fixed:

https://www.ebay.com/sts

 

If anybody needs labels urgently, you can purchase anything but eBay Standard Envelope elsewhere. pirateship.com is a good option for USPS and UPS services.

GLORIOUS!

Confused about the switch to eBay discounted shipping? Read this discussion to make an informed decision about opt in / opt out.
Message 15 of 16
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