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Unable to print Shipping Labels, from ANY browser

Hello, I am completely unable to print any sort of shipping label from both Ebay or from PayPal.

I tried 3 different browsers (Chrome, Safari and FireFox) and I tried from the ebay portal and from the PayPal payment page.

What should I do? What can I do?

No matter what I do I get the following error page:

Something went wrong.

Sorry, an error occurred while loading the page. Please try again.

If you see this page again, please check you are using a supported browser version. See supported browsers.

Message 1 of 12
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11 REPLIES 11

Re: Unable to print Shipping Labels, from ANY browser

im having the same **bleep** problem

Message 2 of 12
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Re: Unable to print Shipping Labels, from ANY browser

I have an old HP printer, in order to get it to print labels I have to unplug it, wait 30 seconds and plug it back in and it works fine, hope this helps you.

Message 3 of 12
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Re: Unable to print Shipping Labels, from ANY browser

same but i'm getting  ... Sorry, we’re unable to process your request right now. Please try again later.

Message 4 of 12
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Re: Unable to print Shipping Labels, from ANY browser

I can't print a label either, and it has nothing to do with my printer.  The system won't even allow me fully into the buy shipping page, and a pop up telling me that if I change the address, their guarantee won't apply is overlaid, won't x out, won't cancel and won't allow me into the print label page at all.  Anyone else?

Message 5 of 12
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Re: Unable to print Shipping Labels, from ANY browser

I'm having the same issue. Just spoke to Paypal & they're aware of the problem.

Message 6 of 12
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Re: Unable to print Shipping Labels, from ANY browser

It's the managed payment garbage that is taking place right now... I cannot print labels from paypal or ebay either

Message 7 of 12
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Re: Unable to print Shipping Labels, from ANY browser

same issue here... can't generate a label from ebay or paypal.  it says "services not available"  I called paypal they said it could possibly be a problem/glitch from their 3rd party shipping partner?  not sure what that means.

Message 8 of 12
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Re: Unable to print Shipping Labels, from ANY browser

Same issue..."Something went wrong and we were not able to generate the label." This needs to be fixed asap! We'll miss our FedEx pickup for our 1 Day Shipping promise 🙄

 

Message 9 of 12
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Re: Unable to print Shipping Labels, from ANY browser

I just printed a label about 30 minutes ago.  I use Chrome on a PC.

 

The problem I am having is printing the SCAN form.  I get an error message.

 

 

disneyshopper
Volunteer Community Member

Message 10 of 12
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Re: Unable to print Shipping Labels, from ANY browser

PLEASE eBay get this fixed 🤦‍♀️ I can’t get into void label or reprint labels I don’t have computer only rely on my iPhone. Can anyone make any suggestions? 🙏☹️

Message 11 of 12
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Re: Unable to print Shipping Labels, from ANY browser

I'm having the same problem today with the SCAN form.  Can't get it to print 

Message 12 of 12
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