eBay

boutiquefashion304 · ‎05-22-2018

Has anyone else heard of this? I weighed my item put in the measurments then printed out the label, which measurements don't print on, and I paid $20 for shipping!

USPS then stated I underpaid and charged me another $18.56! Then they decline all of my appeals and give this as an excuse!

Your package had dimensions (Length, Width, Height) exceeding 1 cubic foot (12x12x12) and therefore requires a new weight to be calculated and assessed higher than the claimed weight.

Customer claimed Priority Mail with a weight of 4 lbs. Captured and confirmed package weight on MSWYB scan at 3.8 lbs.

Based on the actual dimensions of the package, the package falls under Dimensional (DIM) Weight pricing, which calculates a newly assessed DIM weight.

1). MSWYB/CHARLESTON PDC/1 05/09/2018 - Weight: 60.8 oz. (3.8 lbs.)

Assessed Length: 22.6 in.

Assessed Width: 13.4 in.

Assessed Height: 6.2 in.

Newly assessed weight equals 9.247 lbs which is rounded to 10 lbs.

kattinsanity · ‎05-22-2018

I ship over the counter at the post office and yes, I have experienced this same thing. If the package is over the allowed dimensions it is assigned a weight even if you only have a feather in the box.

nobody*s_perfect · ‎05-22-2018

The calculations for dimensional weight are correct, based on those measurements. USPS policy about package measurements rounds off the measurements, so your package would have been entered as 23x13x6, which at 1794 cubic inches IS over one cubic foot. If you entered 22 inches rather than 23, then the postage would have been underpaid, at the regular weight-based rate.

The "dimensional weight" for Priority Mail packages over 1 cubic foot going to Zones 5 - 9 was introduced in 2007.

Your post is missing some crucial details, such as what measurements you entered when you purchased the label, and what Zone the package was going to (or what the exact postage paid was). The label would state whether a surcharge was paid.

boutiquefashion304 · ‎05-22-2018

I paid $18.15 for the postage.

nobody*s_perfect · ‎05-22-2018

That's the Zone 8 postage for 4 pounds. If the dimensions were as stated in the memo you got and the package was going to Zone 8, then the postage WAS underpaid. The difference that you had to pay was to make up for the dimensional weight of 10 pounds (1794/194 = 9.25).

dougsue123b · ‎05-22-2018

I found out the hard way myself that them inches count.

theposhmermaids · ‎05-23-2018

I had that happen to me a few years back. I put the weight and measurements into the ebay calculator and paid exactly what it recommended. It was returned two days later with postage due. If they're going to have a calculator, it should be posting the correct postage.

It might also be the post office you go to. I've sent other over-sized packages at different post offices before I knew about the extra charges, and never had a problem. We have two post offices in our city, and if I think there might be a problem that is borderline on size or weight, I go across town instead of the one around the corner. The other post office never bothers weighing anything that is dropped off!

7606dennis · ‎05-23-2018

@theposhmermaids wrote:
I had that happen to me a few years back. I put the weight and measurements into the ebay calculator and paid exactly what it recommended. It was returned two days later with postage due. If they're going to have a calculator, it should be posting the correct postage.

It might also be the post office you go to. I've sent other over-sized packages at different post offices before I knew about the extra charges, and never had a problem. We have two post offices in our city, and if I think there might be a problem that is borderline on size or weight, I go across town instead of the one around the corner. The other post office never bothers weighing anything that is dropped off!

You do realize that the USPS now can charge you for underpaid postage if the weight discovered to be wrong at any time during the shipment. Technology is wonderful.

"It is an intelligent man that is aware of his own ignorance."

kattinsanity · ‎05-23-2018

The cost of shipping oversize packages is the main reason I quit selling larger size kitchen appliances like mixers, food processors, etc.. I still pick them up at the thrift shops but now I just sell the parts from them and toss the skeleton into the dumpster. I just sold a blade for a food processor last night for $17.99--it will ship 1st class cheap. That's probably more than I could have sold the whole thing for and a whole lot easier to ship. I still have the other parts from that processor listed so will make a whole lot more on it without the hassles of packing a monstrosity.

fern*wood · ‎05-23-2018

Yes, you have to be sure to enter the correct dimensions in your listing for the calculator to figure the correct postage based on destination if your package is over one cubic foot. Then you have to also enter (or check) the dimensions when you print your label to avoid a postage due situation.

Light weight, large items are not great to ship economically.

penguins_dont_fly · ‎05-23-2018

@7606dennis wrote:
@theposhmermaids wrote:
I had that happen to me a few years back. I put the weight and measurements into the ebay calculator and paid exactly what it recommended. It was returned two days later with postage due. If they're going to have a calculator, it should be posting the correct postage.

It might also be the post office you go to. I've sent other over-sized packages at different post offices before I knew about the extra charges, and never had a problem. We have two post offices in our city, and if I think there might be a problem that is borderline on size or weight, I go across town instead of the one around the corner. The other post office never bothers weighing anything that is dropped off!
You do realize that the USPS now can charge you for underpaid postage if the weight discovered to be wrong at any time during the shipment. Technology is wonderful.

Yep.

It's called Automated Package Verification (APV) - and it went into effect last year.

USPS weighs and measures your package and compares it to the info embedded into the Barcode.

If it is different (either over or under), they send an adjustment to the postge provider (eBay, Stamps, Endicia, etc) and the postage provider bills/credits the seller.

Yes, credits. I just got a $2+ credit last month.

https://postalpro.usps.com/shipping/automated-package-verification-system

https://community.ebay.com/t5/Announcements/USPS-Begins-Automated-Package-Verification-Changing-Unde...

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

boutiquefashion304 · ‎06-02-2018

Thank you all. This transaction just keeps getting worse and will take it as a learning experience.

After leaving me positive fb on the boots and wearing the designer boots for 4 days and messed the boots up badly per her message the buyer then stated she wanted to return the worn boots. She opened a case and I sent a message stating that since she had worn them that no return was accepted. Ebay then sent an email stating it was unresolved and after doing some research asked them to step in and stated why I was declining. They didn't even look at the case because within a minute of me sending it they sent a reply stating they asked the buyer to return the boots and I would have to pay for the return shipping!!

Ebay simply doesn't care about any seller at all!!