@swimbikerunrepeat wrote:Thank you for this information. I prefer a receipt when I have time to wait in line because it proves that I dropped it off. Without it, I can only prove that I printed a label. The woman at the post office closest to me refused to do it. It would have taken her maybe 45 seconds but she refused. I told her another location does it and she told me to go there. Are they allowed to just refuse to give you a receipt?
Of course not; the receipt is for your package, not your payment, which is why the receipt carries extensive details on its weight, destination, and date and time of Acceptance, but nothing about price, since that transaction occurred previously. The fact that no money changes hands is irrelevant; Package Acceptance is the second half of a transaction that was begun when you purchased the label on-line.
Even the hand-held scanner has an accompanying hand-held printer (presumably communicating via Bluetooth) that can generate receipts as needed.
The clerk was simply wrong. The Point of Sale terminal handles Pre-Paid Mailpiece Acceptance like any other transaction, generates receipts if desired, and the fact that no money changes hands during that transaction doesn't matter.
P.S. Your time estimate of 45 seconds for one package acceptance was generous. 
I have a receipt on my desk here showing six Acceptances in one visit (yes, I did not have a SCAN sheet), and the timestamps for each package are, on average, eight seconds apart.
In addition, at the same time that the packages were going through Acceptance, we were also having a brief but in-depth conversation about summer vacation plans and the dismal state of Chicago Cubs pitching, although neither of those topics is shown on the receipt.
