03-19-2025 03:50 AM
I have noticed that USPS First Class Letter is showing up on all my listings as an option for shipping. I just had a buyer purchase a coffee mug and chose USPS First Class Letter for shipping method. They paid $2.04 for something will cost of $6 to ship. I looked at a couple of listing and it appeared on each of them. It won't let me delete that option. What can I do? Thanks in advance for any advice.
03-19-2025 06:07 AM
Did you set up Shipping Policies? I do not have any requirement for that option for my listings.
03-19-2025 08:20 AM
Browsing your listings everything I saw had GA shipping as it should.
If you're not using policies, you should be able to edit the listing and "change service" from the shipping section:
You can't remove the only service, only change. If you are using policies, hopefully someone else can help as I'm stuck in the old fashioned age of templates lol..
03-19-2025 08:44 AM
That is odd. When I tick on the Sold 'Rockwell' cup and tick on 'Shipping: See details', I get this... so did your buyer select it?