03-17-2025 05:09 PM
Hello, help please. I shipped a golf driver via UPS, I weighed it and listed it at 38ozs. UPS adjusted it to 44 lbs and charged me and extra $65. Someone as UPS clearly fat fingered the lb button instead of ozs. I can’t get anyone to help me. Any ideas on how I can get my money back?
03-18-2025 04:36 PM
The package was probably too long. Did you put in the correct dimensions?
Recheck the weight and dimensions you put in and also recheck the cost here:
03-18-2025 04:40 PM
Shipping goes by both weight and size. Your package while not very heavy was too long and that is what incurred the extra charge.
03-18-2025 08:43 PM
You probably entered inaccurate dimensions & that caused the actual dimensional weight to be wrong. Hence, UPS billed you for the difference of the correct dimensional weight less the weight you entered on the label.