I've been selling golf clubs on eBay more than 20 years and recently have switched primarily to UPS Ground for shipping as the recent $15.00 surcharge USPS adds to boxes longer than 30" for Priority Mail make USPS no longer a viable option for us as this more than doubles the shipping price. In the past I have UPS Ground for just shipments more than 3 lbs such as multiple club shipments or single putter and driver shipments would would be 3 lbs and have always been billed the same as the UPS Ground shipping quote on eBay. In our case, the most expensive single club UPS Ground shipments would be $12.65 in a 5" x 5" x 48" box @ 3 lbs to eastern time zones from CA. Since changing over exclusively to UPS on April 3 when the USPS surcharge went into effect we have been getting billed an extra $12.75 on many shipments, but our box sizes, weight, etc... are not subject to extra handling charges according to UPS info. on their website. Furthermore, when I phone eBay to talk about these overcharges, UPS is not giving a specific reason for the extra $12.75 handling fees they are charging, such as, box longer than 48", girth greater than 108" etc.... today was quite frustrating as I was billed for 12 shipments and 7 of them were billed with the extra overcharge so essentially I was charged double for 7 of the shipments so as of now I'm on the hook for $89.25 more than I should be pending eBay's inquiry with UPS. I had to deal with a few other random single shipments where UPS over billed in the last couple of months and eBay took care of this by issuing me a eBay coupon, but I don't think they ever reached any sort of corrective action with UPS. After today I'm a little nervous to print anymore labels through eBay, I think I'll print at Pirate Ship and manually import tracking to eBay. My biggest shipping box is 5" x 5" x 48" so I don't see how this could trigger any extra fees, I'm sure I'm not the only seller dealing with this, if anyone has any suggestions or guidance on this subject it would be appreciated.
