07-03-2017 01:39 PM
I have 4 items go out for delivery on the 28th, the tracking shows all 4 items were delivered at the same time and place. but I only received 2 of the 4 items.
I checked with my family and the people next door and I could not find the 2 packages. I got with the post office any they could not find the two items ether.
I told the two sellers on the 28th and have been keeping them upto date, one said nothing the other offered a 3$ refund for the 15$ item.
At this point what should I do? The two missing items were sent first class and the tracking says delivered.
The sellers are not intirely at fualt but they used the USPS to deliver the itmes and it is there reposabilty to make sure I get the itmes. But I'll never win a non delivery case when the tracking says deliverd and a SNAD would not be right as I have nothing to retrun.
What sould I do at this point?
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07-23-2017 01:11 PM
once the items shipped and they provided correct tracking numbers its outta their hands..ive sent pkgs that never made it to a customer..wasnt her fault or mine..u cant control shipping.once it leaves our hands its not our fault if it gets delivered to wrong place or lost in mail..
07-25-2017 08:32 AM
I won the second case. Both items were shipped to the wrong address by the sellers and the PO made a small mistake marking the items delivered and not return to sender.
Both seller got there itmes back.