Tracking number added is already used by a different seller.

[pokemo_40]

I buy my shipping labels through pirateship and they upload automatically. They have been doing that perfectly fine for a while now. after i ship my items the tracking is all uploaded. but now I looked at my tracking report and there's a bunch that say no tracking uploaded. when I try to input the tracking number again it says in use by a different seller. It keeps dropping my rating but I'm not sure what to do, it just keeps happening. 

[kako_5344]

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@pokemo_40 wrote:

The problem is when I do that it says that the number that ive just got is already in use by another seller. Pirateship said there was nothing they can do on their end. 

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Then instead of trying even this: 

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@robbie31415 wrote:

It's only happened to me once with pirateship for a USPS label.

You can try adding it manually

420 + 5 digit destination zip code + tracking number.

All together. For USPS. Didn't see you mention carrier 

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Try @pokemo_40 the old trick of adding a digit zero in front of your tracking number

-- for 98765432 input 098765432 instead at eBay.

Did that work?

[oemparts4yourcar]

I have the same problem, wont let me put a tracking # in

[dbfolks166mt]

We use Pirate Ship pretty much exclusively and have had the same issue crop up, although only on about 4-6 orders out of hundreds so it hasn't had any real impact on our ratings. We contacted eBay and they seemed to know about it as there was an existing service tag that they added us to. I was wildly speculating with the rep on the phone as to whether they ran out of tracking numbers and were recycling old ones quicker than eBay's validation system was set up for.

     Probably a good possibility of  that since eBay does not directly link to the USPS  tracking system but pulls the data into their own repository. If USPS is not showing an issue logically the problem is with eBay. 

[souldala]

It is a known glitch with Ebay. The same thing has been happening with us. We opened a tech request ticket, but there is no resolution yet. We have had a buyer take advantage and open a payment dispute, which we cannot respond to without a tracking number (we get the same error message). Our tracking number shows delivered, but we can't upload it.  I've even had confirmation from a supervisor who was able to confirm that the tracking number is not associated with any other item or seller on eBay. We're using eBay labels until this is resolved, and calling customer service or contacting ebay for business to document any issues that arise. 

[packratville]

This just happened to me today for the first time. I also use Pirate Ship, then noticed in eBay that the USPS tracking number wasn't uploaded. I tried manually and got the "Tracking number added is already used by a different seller" message. When entering the number on the USPS website, the pre-shipment information is correct. 

[pcmwire]

You can enter the tracking number with a "0" at the front but I don't think that will count for TRS seller metrics ("uploaded on time and validated") because I don't think it will credit you with a carrier scan.

[packratville]

Thank you. I already voided it on Pirate Ship and printed another label out on eBay, although I somehow overlooked the setting there to change it to a 4x6 format. The tracking information shows as it should now in "Orders." I guess the glitch is occasional and has been around for awhile.

[yo_baby_sup]

6 items and counting since may. every time i contact ebay they tell me its a different issue and someone will contact me with a fix for the problem. another 45 minutes on chat with them today answering all the exact same questions and i know no one will contact me to fix the problem.

all of a sudden after almost a month of rejecting the tracking numbers 4 of the items accepted it which now show as "added late". This is 100% an ebay issue and they dont know whats happening so they keep trying to blame other people.