Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Can I print a new label on an order that buyer already received 1st package. Metrics?

Hi: I sent a large combined order and left out one thing. Can I print another label on the order without penalty on my metrics? Or should I send not through ebay?

Selling jewelry? Please don't use a Priority Mail Small Box.

I am both a seller and purchaser of jewelry. My poor mail carrier has to walk up many steps to deliver a box that's more than 1 inch thick, because it doesn't fit in the slot of my locked mailbox. I have received many pieces of jewelry mailed from Ce...

Package at post office

I have a issue with a extra fee at post office of 250.00

How do I ask to remove an unfair UPS shipping cost adjustment?

On Nov 17, 2024, I purchased an ebay shipping label using ebay list of shipping services. I correctly entered the parcel dimensions 30" by 7" by 7" and its weight of 31 oz. Based on the ebay calculator for the weight, size, and service, I paid $7.15....

Shipping

Will a purchase made be forwarded if sent to the wrong address?

Late shipment from post office

Buyer upset item has not arrived post office has arriving late but sitting in 1 spot 5 days. says in transit

The PIP Insurance (Shipcover) & eBay Process is Broken...and eBay Won't Fix It

I filed an insurance claim with PIP for an item that I sold to a buyer. I purchased $100 of additional insurance from PIP when I bought the USPS label. USPS paid me the base $100 claim amount but PIP is refusing to pay the additional $100 until my bu...

Is eBay part of the USPS GDE Wholesaler Program?

I got an e-mail from Stallion Express saying that they will be phasing out shipping labels that aren't part of the Global Direct Entry Wholesaler program. This concerns me because I use USPS labels purchased from eBay. Is eBay part of the Global Dire...

Resolved! Need to Update Flat Rate Shipping

I may be returning to ebay after being MIA for a year.Before I do, I need to update my shipping rates. I know geography plays a big part in the cost also.I sell cosmetics so most items are up to 4 oz. or up to 8 oz.I have no idea what ebay GA rates a...

Buyers Shipping Items to Freight Forwarding Services

Over the past few days, I've received multiple offers for a Canon A620 digital camera I currently have listed. When I accepted the first offer, I noticed the buyer's location was in China, and the shipping address was to a reshipping service in Portl...

Shiping from USA to EU

Dear,I would order a product from America and the option offered as a delivery method is ebay. I am interested in how I can track the delivery and which courier is selected for delivery as well as the order number or awb number?Thanks in advance for ...

Where is my purchase

I've tried to view a purchase I've made but it says non existing

EBay enforcing returns policy?

Hi all, I was unable to relist my items today without changing my returns to accept and supplying a period to return. i have no problem refunding folks, but I do worry with selling things like magazines or CDs, this could be abused. is this a new cha...

Fake tracking number, said my package already sent!

I'm new to selling on eBay,how do I get a hold of eBay,to let them know that I haven't received my money for what I sold,and I go into post office,ready to have post office scan shipping bar code,and says package already sent,when I'm holding package...

eBay docked me for tracking not uploaded in time when it was

In the last few weeks, I've received two "Overdue Shipping" notices to jewelry items when the customer had paid either that day or early the next. This is evident on my order screen - that the item was shipped next business day after it was paid for....