The label print screen does not open.

[l_y_n_s]

Since yesterday, the label print screen does not open.

The screen to press the print button with a preview of the label does not open.

This is not a PC or printer problem.

I've tried both on Mac and Windows.

Am I the only one experiencing this?

[whattheactualfox]

What Browser are you using?

[justafemster]

Yes.  It's only you.  

[toysaver]

Hit the contol button (ctrl) and the P key at the same time and see what happens.

[oldold-timer]

Yes, same here.  I have to download the label and go to my downloads page and print from there.

[aces_outlet]

Same here, after "pay and purchase" the label used to pop up on the screen and I could send to my Rollo 4x6, now, no pop up. If I print from the "Print Label" button it comes out 8x10 (even though the settings are correct at 4x6).

I've contacted eBay twice, no fix yet. Any ideas on how to get the label to pop-up/print from the screen immediately after paying? (I have reset my computer, erased cookies, reset settings, and all the techy stuff).

I would really appreciate help as I am printing at least 10 labels a day and this copy & paste thing is getting really old, fast.

[evry1nositswindy]

Same here.  There is another thread about it too, so we are not alone.

[evry1nositswindy]

The label isn't visible on the screen so this wouldn't work. @toysaver 

[becs_bargainsuk]

The same problem for me too, have to use 'control + p' to open the label. Error started since 19/6/21

[toysaver]

It doesn't have to be there.  This will bring up the label to print.  Try it!

[vincents_ebey]

The label print screen does not open

Yes same for me it has top be ebay..Any solutions yet ???

[traceyd65]

Nah, you're not alone. 

There's not a single thing, no matter how small, that eBay can't find a way to screw up 😉

I hit the open label button which opens a new tab then hit the print icon. 

It's not a massive problem, just one more thing that takes a little longer than it ought to.

HTH

ps   Not as much to hate as the new payments thing. Come back Paypal, all is forgiven.

[downunder-61]

self edited

[dbq300m]

Same thing here.

[buildersdream]

still not working

windows and google chrome - and NO Ebay i dont want to install and other browser like firefox or edge, you will need to fix your software we are paying for ( ebay shop )