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The label print screen does not open.

Since yesterday, the label print screen does not open.

The screen to press the print button with a preview of the label does not open.

This is not a PC or printer problem.

I've tried both on Mac and Windows.

Am I the only one experiencing this?

Message 1 of 24
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23 REPLIES 23

The label print screen does not open.

same! happened to me 2 days ago

Message 16 of 24
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The label print screen does not open.

Same issue for me. Searched and waiting for solution.

Message 17 of 24
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The label print screen does not open.

I am having the same issue. I also would prefer the old way and am eager for a solution. On slow sporadic days it isn't a big deal, however on busy days it is a huge needless waste of time. 

Message 18 of 24
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The label print screen does not open.

Same issue since 6/19 very annoying i have to download the labels and print from there !!

Message 19 of 24
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The label print screen does not open.


@traceyd65 wrote:

Nah, you're not alone. 

There's not a single thing, no matter how small, that eBay can't find a way to screw up 😉

I hit the open label button which opens a new tab then hit the print icon. 

It's not a massive problem, just one more thing that takes a little longer than it ought to.

HTH

ps   Not as much to hate as the new payments thing. Come back Paypal, all is forgiven.


Absolutely...Same thing happening to me. Not a huge problem but a couple of extra clicks now. We all know ebay loves those clicks...

 

Seems ebay can't keep things working properly if their life depended on it.

Message 20 of 24
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The label print screen does not open.

does anyone have a fix for this yet?

Message 21 of 24
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The label print screen does not open.

 

Make sure to voice this concern - at the bottom of the label page is a 5 star rating system for how satisfied you were.  Vote with every label until they get the message.

 

Message 22 of 24
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The label print screen does not open.

Luckily, today at the eBay Seller Check-in, Nate (eBay employee) acknowledged the label printing issue.

 

Apparently it's not "ONLY YOU" LOL 🙂 

 

He said they are working hard to get it fixed, hopefully we will have the labels pop-up and 1-click printing again soon.

Message 23 of 24
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The label print screen does not open.

 

Thank-you eBay for fixing this!!!!

 

Message 24 of 24
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