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Strange tracking number and it won't work

I purchased an item and recieved this for the tracking number.

 

ID15245138187102CN

 

It doesn't seem to work anywhere that I've been trying to look. To add to frustration the seller isn't good with English and doesn't understand. They said they would get back with me but haven't. Item is supposed to arrive between April 8th to may 17th but it would be nice seeing a working tracking number still.

Message 1 of 16
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15 REPLIES 15

Re: Strange tracking number and it won't work

Seller is from china!

One sale a day, tomorrow the entire Galaxy!
Message 2 of 16
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Re: Strange tracking number and it won't work

to avoid situations like this in the future....

 

Do Not Buy From China!!

Message 3 of 16
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Re: Strange tracking number and it won't work


@dbmm-media wrote:

to avoid situations like this in the future....

 

Do Not Buy From China!!


Buyers don't always know that an item will come from China - when the seller misrepresents the item location.

 

Though a review of the seller feedback can often point out this problem.

Message 4 of 16
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Re: Strange tracking number and it won't work

You can track it through the China post website
Patricia
eBay member for 25 years
Message 5 of 16
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Re: Strange tracking number and it won't work

Maybe they sent without tracking. That looks like an item number.
Patricia
eBay member for 25 years
Message 6 of 16
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Re: Strange tracking number and it won't work


@kookythecat112 wrote:

I purchased an item and recieved this for the tracking number.

 

ID15245138187102CN


That's a package ID @kookythecat112 not a tracking number, so as far as eBay can see, you didn't receive your item, as that package ID will never say "Delivered".

Message 7 of 16
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Re: Strange tracking number and it won't work

I tried it there and it doesn't work.

Message 8 of 16
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Re: Strange tracking number and it won't work

Well then I guess of it never shows I can just open a ticket and get my money back at the very least. Still frustrating!

Message 9 of 16
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Re: Strange tracking number and it won't work

Would like to chime in here -- first of all, tracking does not make any difference to the buyer.  Tracking is for the seller's protection, not yours.  Why? Because you have the Money Back Guarantee which tells you that, if you've not received your package by May 18th, you can open an item not received case in the Resolution Center.

There is no reason or  need to track your package as it makes its way to you.  There is nothing you can do, no action you can take, until/unless it's late in arrival.  IMHO, buyers who feel the need to track their package are just causing themselves undue stress.  Sellers are not even required to obtain tracking.  Follow the MBG.

Message 10 of 16
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Re: Strange tracking number and it won't work

Looks like you have purchased from a Chinese discount seller. There pretty much is no way to track those until, or unless, it is delivered. It might show on their end and it might not. I try not to order from China. Of course a lot of times they list it as U. S. even though it is not. The best way to prevent that is to look at their delivery date. It it has a delivery date up to 4 to 6 weeks, yep its China! 🤗😁

Message 11 of 16
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Re: Strange tracking number and it won't work


@soh.maryl wrote:

Would like to chime in here -- first of all, tracking does not make any difference to the buyer.  Tracking is for the seller's protection, not yours.  Why? Because you have the Money Back Guarantee which tells you that, if you've not received your package by May 18th, you can open an item not received case in the Resolution Center.

There is no reason or  need to track your package as it makes its way to you.  There is nothing you can do, no action you can take, until/unless it's late in arrival.  IMHO, buyers who feel the need to track their package are just causing themselves undue stress.  Sellers are not even required to obtain tracking.  Follow the MBG.


 

I'm not looking to start an argument, take this discussion off topic, or denigrate your opinion (most of which I agree with), but please do not assume that a buyer never "needs" a tracking number. I have very limited mobility and am often required to be at a medical clinic for treatment, etc. Because I live in an apartment building in a major urban area the USPS will not leave parcels if there is no one to receive them. I have to carefully arrange my ordering habits and other activities around my availability so I can plan to be at home to receive parcels. I have on occasion not been available for a delivery and since I have no way to get to the post office, I have had to "abandon" purchases and pay to have them re-sent by the seller. Tracking is the only reason I am now able to make many of the purchases I was unable to make before it became so widespread.

 

As I mentioned, I bring this up just to clarify, NOT to disparage your statement. Thanks for letting me "get this out there"!

Message 12 of 16
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Re: Strange tracking number and it won't work

I actually DO need tracking. USPS doesn't say when I'm receiving a package, and unfortunately I've had packages stolen before due to this because there are times I'm not home when mail is delivered. Also I live in a trailer park without lockboxes.

Message 13 of 16
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Re: Strange tracking number and it won't work

Anonymous
Not applicable

Just make a claim.

Message 14 of 16
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Re: Strange tracking number and it won't work

If you have seen a repeated pattern of your packages being stolen, would it be practical for you to obtain a PO box at your local post office? 

Message 15 of 16
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