Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! How do I properly issue a refund for PIP insured item damaged during shipping?

A buyer messaged me that an item I sent was Not as Described since it had a tiny rip in the outer packaging that happened during shipping. I immediately refunded them in full through PayPal, letting them keep it for free, and in my selling history th...

Resolved! Why is Fedex Smartpost not on the shipping calculator?

I just changed all my listing to include Fedex Smartpost. Why is Fedex Smartpost no longer on the shipping calculator?

Resolved! Pls help

I plan on listing 2 Game Boy Advance SP motherboards (very small boards.) But I'm stuck because I do not know the best way of shipping them. Should they be in a little anti-static bag? I do not have any of those & would not want to have to purchase a...

sick & tired of ebays hipocrisy on the automated returns system

no stranger to returns here, I would guess I`ve had my share of them, maybe 20 a year, 300 lifetime total.some background 1st I was in HFR years ago,just something ebay would like me to do,as in hassle free returnsI have checked all the boxes,followe...

Resolved! Problem with international shipping

I have all if my listings clearly marked "Will ship worldwide" and either first class or Priority (depending on the weight). . But I have a buyer in Monaco who gets a message: "This item will ship to Monaco, but the seller has not specified shipping ...

Why is First Class Different at Post Office?

Hi everyone. I just left the Post Office fuming (as usual ....USPS customer service gets worse and worse). The personal package I was sending weighed 15.9 oz. That being said, I assumed I could send First Class. According to the clerk, however, First...

shipping with "hold at post office"?

I have a customer who wants to bid on an auction of mine, but is afraid that the item will be stolen from his porch, so he's asking if I can ship with a "hold at post office" directive on the package. I'd have to speak with USPS to see if that's poss...

HOW DOSE CHINA MAIL 1 CENT WITH TRACKING COST U.S. $ 2.79 LOWEST RATE

E bay is only for the China now. They can start a bid a 1 Cent with tracking. The item usually sells for under $1. From a Donald Trump coin to very many small items. We can not even make in U.S. for the buck. Much less paying for the mailing fees and...

Counterfeit item -> Refund requested -> Request ignored -> eBay deleted listing

Hello everyone! I purchased an item that was "too good to be true" cheap but I took the chance knowing I could get a refund if it was counterfeit. Sure enough, it's a very obvious counterfeit. I requested a refund from the seller, who has ignored my ...

Returning an item after 30 days

hi i had a problem encountered recently. I purchased a lg v30 phone last june 26. My package was arrive to manila ph. Last july 22. And i"ve discovered that is not matched to the described details. Currently, the seller and i agree to process process...

Print a return label

To Whom It May Concern:I am a regular customer , When I request return my order and print a return label, The eBay return system , ask to log in at PayPal account in order to charge customer’s account for printing a return label.I do not have a PayPa...

Combined Shipping

Hi -- The bulk order page requires me to pay & print all the combined orders. But I only want to pay/print one combined label. I find no way on the "Managed Orders Awaiting Shipment" page to combine orders, or any other page. Buyer paid for 3 items i...

returning an item after 30 days if not as described or faulty?

I purchased an item from Emerald classic motorcycles via Ebay a few months ago (May 2019, an engine part), the item was described as ‘in good used second hand condition’. However when the item arrived it was noticed by my work colleague that the item...

Shipping fees ~ ??

I used to sell quite a bit, nowadays it's just here & there. Normally my eBay fees are just a couple bucks each month. This month however, my invoice was $15.62, about $13 for "shipping fees"..... is this something new?? I've never had an invoice thi...

Is this the new eBay? Buyers getting so impatient regarding shipping and tracking numbers?

Buyers. Here's the deal. YOU NEED TO EXERCISE SOME PATIENCE! I know you think you're the center of the world and that your life depends on that package getting to you 5 minutes after you bought it. That self-entitlement mentality of yours really need...