eBay

Returned Item, No Refund

Just a warning, don’t dispute charges with your credit card company before you decide to send an item back for damages. I was unaware of Ebay’s return policy and thought I was screwed because of the seller’s no return policy. Ebay will close your cas...

USPS INSURANCE - NOT AVAILABLE ANYMORE FOR COLLECTIBLES SALES!!

Just end up talking with eBay about the fact that:With the "new" shipping format to buy your shipping label through eBay, USPS is no longer offered, however they only offer "SHIP COVER INSURANCE", so if you SELL any NUMISMATIC item (And most other Co...

Buyer Out of Town -- Wanted Insurance but not SC:

Apparently worried buyer did not take my suggestion to have his item sent with SC so it would be safe at the PO until he came to pick it up. Maybe does not trust the PO? Buyer wanted insurance instead. So the (expensive) insured item was delivered to...

Processing Exception

So a buyer just messaged me to tell me (yet another) their package's tracking indicates (it's true):Processing Exception CITY STate DISTRIBUTION CENTER The Postal Service has identified a problem with the processing of this item at HH:MM a/pm on MMMM...

New Shipping Screen

I am just curious from a community standpoint. We have been using the classic version of the shipping screen for a while now. Even when they updated us to the new one we were able to revert back to the old classic version. Unfortunately that is no lo...

Can a buyer charge a fee for a "Free 30 Day Return" Item if it is returned for non defective reasons

I always buy items that have free 30 day returns so that I could return if I change my mind or find something even better even though I almost never return. Today I saw an item with free 30 days returns with this in the description: "A minimum 5% can...

Will not let me use my credit card

Speedpak shipping question

Hi. I ordered something and choose for shipping "Expedited Shipping from China/Hong Kong/Taiwan to worldwide" for 25$ extra. Now i have the problem that my order just sits on "Order received" for 3 days now...I mean i did spend extra 25$ more for fas...

Why is speedpak so garbage?

Literally this speedpak **bleep** is such a scam and it's so **bleep** slow for USPS to ship it to you might as well not buy from any chinese sellers. Chinese sellers if you're listening to this please use ePACKET!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Buyer wants partial postage refund

Hi All, Hoping for some up to date advice as forums on this topic are from years ago. I sold an item for £2.20 with £3.00 p&p costs. eBay recommended postage costs of £2.90 but I hate odd numbers so rounded it up. It managed to go as a large letter i...

Refund issued but still pay fees??

Hi, I issued a full refund to a buyer through PayPal, but I’m still being charged eBay fees - is this correct?? Seems harsh that I miss out on the sale but also have to pay the fees on it. Is there something I haven’t done?thanks

Item sent back - incomplete customs declaration

Hi I have bought an item at eBay from a company. This item has been returned back because of an incomplete customs declaration that the company should pay.I have paid the item by Pay Pal and they have rejected my claim and the company says that they ...