Shipping

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eBay Tracking Status Updates

On October 20, we experienced an issue affecting USPS transactions on eBay where tracking updates may not have appeared on eBay, even though they were visible on USPS public tracking. If your transactions were affected, we will apply seller protectio...

Taping Over Shipping Label

I read online that you shouldn't tape over the shipping label (specifically the barcode), so i just taped the outside edges of the shipping label to the top of the box. Upon further research, I read that people tape over every part of the shipping la...

ebay bulk shipping and deduction fom paypal is not reconciled... help!

I used ebay bulk shipping this morning and my total was $35 and change... I went into paypal and the withdrawl to the post office was $85.... anyone know why this is happening and who to contact to correct this issue. The new bulk system is so glitch...

Resolved! refund

bad seller holds payments for hundreds of buyers and buyers have to wait month or more to get their money from that seller despite he got very bad feedback ebay should block him immediately and refund buyers immediately becouse buyers are not have to...

Shipping Labels

Anyone else having a problem printing shipping labels? This is the third day the system is purchasing the labels and after that you get a blank screen and nothing to print. Happening on USPS and Fed-Ex

Resolved! Buyer wants to return item that I did not even ship yet.

I listed a pair of NWT jeans that are size 34x32, but the brand sizes them as "32." In my listing, I had pictures of the measurements (waist, inseam) to make it clear what the "true size" was. Buyer started offering on item, and when they sent me a c...

Resolved! EBAY Seller said close return case first so they can give me refund+ they can't give shipping label.

So I purchased an iphone headphone/ charging adapter from a seller. My adapter was faulty. After a day it stopped charging off and on and I heard static when I listened to audio for a while. I asked my seller if I can return my item and get a full re...

Shipping method different from method shown on item

Why does Ebay allow sellers to show their method of shipping is Fedex ground and then after you purchase item they ship it in the mail USPS especially when the item has a guaranteed delivery date. This has happened to me twice , when I asked seller I...

Fedex Smart Post Horrible!!!!!!!

Beware Fedex is concealing the fact that they are using "Smart Post" because it is the worst delivery method ever. I can get my packages from USPS and UPS 10 times quicker. I have gotten things from China quicker than Fedex "Smart Post". I checked my...

International shipping

I am now living in Bogotá Colombia and would like to continue as an ebay customer. However my shipping address here will not fit in the ebay shipping address format. What should I do???

FYI - Adjusting Shipping Charges on "Send Invoice" Option

Sharing my experience:For anyone who wants to combine shipping for a buyer who wants to purchase more than one item. I had a buyer who wanted two items and wanted to know if I combine shipping. I replied that in my seller hub I had combined shipping ...

Buyer claims not to receive package

hello everyone!New here so please bear with me.... I have been selling on eBay for a while, without any issues of this kind.My buyer claims not to have gotten the passage she purchased. However, tracking shows delivered at/inside mailbox. I confirmed...

Cost Scale of Printing An Online 1st Class Shipping Label

I was advised last year about lower 1st Class shipping costs if printing a label online.Can anyone provide me with the 2019 costs?

This return was closed

I purchased back in AprilGenuine OEM Apple A1357 12W USB Wall Charger Power Adapter For iPhone iPad iPod well it was fake and doesn't work. I initiated a return/refund and was told by ebay to wait until July 8. I received no communication from the se...

eBay Community Chat regarding Good Till Canceled

eBay has a "Community Chat" weekly. What has been your experience, if any, participating? Have they ever discussed GTC? How can we communicate to eBay that "Good Till Canceled " is not working for all sellers? Based on reading the various posts, it a...

Resolved! Shipping an item in two separate packages

I would like to know if it's possible to print more than one label per transaction? I have a buyer that purchased two sets of an item (different listings), but paid together. It shows as only one transaction but I need to ship them separate. Can I pr...