Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

First Class International Shipping No longer supported by USPS and eBay

I have used First Class International Shipping for years when shipping from the United States to other countries on eBay. Today I started receiving error messages (attached).

Resolved! return and refund

Hello, I started case for wanting to get a refund. The seller said I would receive the item by May 10th. Then he sent me an email and said the item was out of stock and they would not be getting any in until May 31th. He said I could get a refund. I ...

Gane una subasta, y el vendedor desistio la compra

Hace algunos dias gane unas subasta, pero el vendedor pone excusas y no quiere enviarle el articulo, que puedo hacer

Shipping not updated

A tracking number was provided.Tracking providedDoneIn transitOut for deliveryEstimated deliveryTue, Jun 11Ordered on May 5th. shouldn't there be some activity by now?

Clearly the PO Automated Package Verification does not know what a Regional Rate A Box is!

Directly From USPS:Select the Right Mail ClassFor example, First-Class Package® service can only be used for packages under 15.999 oz; anything over the weight limit must be shipped with Priority Mail® service. And domestic Regional Rate Boxes A and ...

Bulk shipping limitations and how improvements could help sellers

I sometimes offer free shipping. Often times I can only afford to do this by selecting the lowest cost carrier (comparable services) prior to shipping the item - I clearly state this in my listings that offer free shipping. This works fine when I shi...

Ebay's Guaranteed Delivery is Deceptive Advertising

I recently purchased an item ftom ebay SPECIFICALLY because they "Guaranteed delivery" by a certain date. However, my item did not arrive though the seller shipped on time and communicated with me very well. The USPS still has my item. Since my deliv...

my 14% international shipping discount is gone

I am surprised that nobody has commented on the new shipping.I am not talking about the one that rolled out a few months ago but the one that changed this week,Up until a few days ago the international shipping was exactly the same as the new ebay sh...

Resolved! customers want to return a non returnable item - is it better offer 30 day guarantee

I sold a sealed new modem (non refundable) item and listed as works with comcast. The buyer said she was on phone with AT&T for 2 hours and it did not work so it was defected. Ebay said I had to pay her back and they even took out final seller fees. ...

Received a package with an empty box. It looks like the package was cut open in transit and resealed

So, I ordered a camera and received the camera box without the camera or any of the accessories inside. It is clear that the package was cut open and taped shut at some point in transit (unless the seller reused packaging and sent like that but I dou...

anyone having serious usps problems in florida

I am having a serious problem with the usps. particularly the orlando seminole distribution center. packages sit there for days. I have sent many many useless email complaining about this center. that has resulted in the packages being scanned as "in...

Resolved! Buyer changed address after shipping was purchased

My buyer has already paid $232.50 for the item and shipping. I have already paid for and printed the shipping label. However, after doing so, the buyer contacted me and told me their address had the wrong name and suite number, and requested that I c...

Resolved! What is up about EBay delivery times?

I purchased something that said “Buy in the next 2hrs and it will deliver today” and the expected date was like May 28th - July 12. The item shipped it about 8 hours later and the expected date is July 12th... is this right? Should I expect it sooner...

Resolved! GSP Errors at Errlanger KY

I sold an item through the GSP, Item #163445631863 a little toy car and I received a message from eBay that the address was wrong. I shipped it to Erlanger KY to the GSP with a auto printed USPS label that shows it not only was received by them but a...

Package not being picked up by buyer

This is the 2nd time within a couple months that the USPS marks a package as delivery attempted but no secure place.. notice left. The first time could have been a nightmare.. it was an expensive item ( to my selling norm ) and was never changed as b...