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Something went wrong and we were not able to generate the label.

Just wondering how many other people can't purchase shipping labels today. I have tried all method, bulk shipping, three different browsers, and my phone, each time I am giving this dreadful message. Contact an ebay agent, little to no help. Couldn't explain why or how. Just told me to do steps I already tried. My guess is this has to do with the new UPS thing ebay added, and there is a piece of code missing or something. However, FedEx isn't work either. I will try again tomorrow contacting ebay tomorrow and escalating my call to tier two support.

Message 1 of 5
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Re: Something went wrong and we were not able to generate the label.

I've had the same issue all day. Could not ship any of my packages out today. 

Message 2 of 5
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Re: Something went wrong and we were not able to generate the label.

I printed 5 (usps) today about 3 hrs ago.

 

This happens once in a while and the best thing to do is:

 

Wait 10 seconds and do it again. 

If it persists, wait 30 minutes and do it again. 

Message 3 of 5
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Re: Something went wrong and we were not able to generate the label.

Been trying to print since 8 a.m. I try every couple hours, no-go every time.

Message 4 of 5
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Re: Something went wrong and we were not able to generate the label.

What carrier were you trying to use? I was able to print 5 USPS labels just fine earlier this afternoon.

Message 5 of 5
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