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Shipping

Why are sellers allowed to within minutes say an item has been shipped when all that’s happened is a tracking number has been created. It’s not shipped till delivering carrier has possession of it.

Message 1 of 16
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15 REPLIES 15

Re: Shipping

To get a tracking number a seller has to "PAY" for the label, then it's printed. Usually to print it, it's packed with size & weight now known in order to 'pay' for that label.

 

Shipping has begun. 

Message 2 of 16
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Re: Shipping

@grampy53 

 

It's not the seller saying the item has been shipped, that's Ebay saying that.

Buyers have complained about it for years.

Have a great day.
Message 3 of 16
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Re: Shipping

I complain about it every day!

Message 4 of 16
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Re: Shipping

sellers also complain about this ebay policy because their shipping arrival time kicks in right then - sad.

Message 5 of 16
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Re: Shipping


@grampy53 wrote:

Why are sellers allowed to within minutes say an item has been shipped when all that’s happened is a tracking number has been created. It’s not shipped till delivering carrier has possession of it.


Have you actually taken the time to open and read the email.

 

On the emails I receive the subject line is

 

Order Update (then the item description)

 

Then the body says

 

shipped.jpg

All of it is in the future tense. Then if you click the "track order" button it will say

 

Shipping label created. Post Office is awaiting the item.

 

Sorry - I just don't see the problem.

 

I can not teach anybody anything
I can only make them think
Socrates
Message 6 of 16
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Re: Shipping

I agree that better verbiage would be 'Your shipping label has been created', but it is what it is at eBay. Hang in there...

Message 7 of 16
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Re: Shipping

The seller doesn't allow it, when you print a tracking label it's immediately in the system cause it has a tracking number. 

Message 8 of 16
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Re: Shipping

Thank you for this reply!! It seems everyday someone posts about the same issue which is really just semantics. The shipping "process" has begun once the seller pays for the label. The impatience of some people is gob smacking.... 

Message 9 of 16
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Re: Shipping

Its eBay's automatic system that does this.... not the seller.

Should be changed but may have difficulty with doing so.

Message 10 of 16
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Re: Shipping

I never really thought about it that way . Your most likely right. As well as with estimated arrival time. Thanks for your reply. Happy Fathers Dat

Message 11 of 16
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Re: Shipping


@richard1rst wrote:

@grampy53 wrote:

Why are sellers allowed to within minutes say an item has been shipped when all that’s happened is a tracking number has been created. It’s not shipped till delivering carrier has possession of it.


Have you actually taken the time to open and read the email.

 

On the emails I receive the subject line is

 

Order Update (then the item description)

 

Then the body says

 

shipped.jpg

All of it is in the future tense. Then if you click the "track order" button it will say

 

Shipping label created. Post Office is awaiting the item.

 

Sorry - I just don't see the problem.

 


 

So they have changed the email.

I know the last one I received just said the item has been shipped when they bought the shipping label, but it's been a couple years since I bought anything here.

Have a great day.
Message 12 of 16
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Re: Shipping

Hi @grampy53 

 

eBay notifies the buyer that, “Your item is being shipped!”  after a label has been created … as that is the first step in the shipping process.

 

eBay has no way of knowing when the next step is taken … because scanning packages is erratic with USPS.

 

Every other online company sends a similar message when a label is created.  

 

Message 13 of 16
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Re: Shipping

I think the question you're asking is, at what point does shipping actually begin?  This is a question that has perplexed this country for almost 50 years, and has lately divided the country into two camps, one of which says shipping begins as soon as the seller gets out an envelope, and the other says shipping hasn't begun until the postman takes the package out of the mailbox.  It's a thorny issue, and may soon come before the Supreme Court.

Message 14 of 16
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Re: Shipping

And some buyer will continue to perceive it to not be shipped until the carrier scans it even if it arrives at their door without any scan😄

Message 15 of 16
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