cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Shipping label suddenly password protected

Hello community after I purchase a label thru ebay, and then try to print it I get a technical difficulties try again message: 

Screenshot_20240420_195556_eBay.jpg

 and I also get 2-3 printer error ebay shippimg label this document is password protected notifications:

Screenshot_20240420_194525_Print Spooler.jpg

 so then I save label as pdf, and try to print label thru saved file and at the last step I get the pdf is password protected message:

Ive triedScreenshot_20240420_194610_PRINT.jpg

I've reset my printer, I've tried redownloading with diffrent pdf viewers, I've tried printing by sharing file with the printer, etc. I've sold hundreds of items on ebay  and NEVER had a single problem printing labels. Now I have several purchased labels that I'm unable to print. I had not changed anything prior to this happening. I almost just went to buy a brand new printer (this one is only 2 years old) but I honestly don't know if it's printer related, ebay related, mobile app related, or even user error related. So frustrating. Any ideas are greatly appreciated! Thank you

 

 

Message 1 of 16
latest reply
15 REPLIES 15

Re: Shipping label suddenly password protected

I had the same problem!

 

SOLUTION:

 

Instead of printing the frustrating protected label, since I have to resize for 

printing labels, I used to print to Adobe PDF and edit.. This now has the password

protection dealio.

 

Printing to MICROSOFT PDF allows you to remove the password protection 

and hense restores EDITING & PRINTING rights..

 

HaaaZaahh!

 

Hope this works for others

Message 16 of 16
latest reply