06-04-2017 09:46 PM
What is wrong with people? Almost all my items go first class. I don't charge handling. If I make a mistake it is always in the buyer's favor. I've even upgraded a few from Parcel to Priority. All that and my shipping cost DSR is at 4.6.
06-04-2017 09:58 PM
That's a shame. 😞 All I can suggest is select the box to have the shipping cost printed on the label so buyers can see it actually cost what they paid (if they look), and maybe post that info about your shipping rates prominently in your listings. I think a lot of buyers don't realize how much postal rates have gone up recently. My sympathies!
06-05-2017 10:29 AM
I think a lot of buyers are spoiled by what they see as "free shipping". Which we all know is not free, just added in to the item price. Some feel that if they give 5 stars to a seller with "free shipping", they should not give the same to one that charges, even if it is actual cost. Just the way it is. I'm just glad eBay doesn't grade us on that anymore.
06-05-2017 11:18 AM
Ummmm...
Free shipping would solve your problem.
06-05-2017 11:40 AM
06-05-2017 11:51 AM
You are right. I forgot they had disabled shipping DSR on free shipping.
06-05-2017 12:04 PM
06-05-2017 12:07 PM
06-05-2017 12:08 PM
I blame all those post office commercials on TV that make it sound like you can ship a pony from NYC to Hawaii overnight for $3 by using priority flat rate. Buyers are always certain there is a cheaper rate out there somewhere and we just arent letting them use it. Sigh.
06-05-2017 01:04 PM
I have a mix of free and charged shipping, and my shipping DSR waivers between 4.9 and 5.0 ... when charging for shipping:
06-05-2017 02:58 PM
I have found that free shipping increases my profit.
And if you are having excessive returns, you are doing something wrong.
06-05-2017 02:59 PM
"Actually, free shipping works great if you're shipping to continental US only"
What does the "continental US" have to do with free shipping?
06-05-2017 03:33 PM
06-05-2017 03:41 PM
Yes, 4.6 is low, but I'm a low volume seller. I'm only doing this part time to get rid of stuff. One or two nasty buyers can do some damage if they give me a 1. I was also slightly dinged on my As Described. I think I ran into at least one buyer who does not believe in giving fives.
06-05-2017 03:42 PM
@deep-garnet-red wrote:
@sam9876 wrote:Ummmm...
Free shipping would solve your problem.
Not at this point. Now I need some 5's to get it back up there.....
Free shipping would get you automatic 5's.