Shipping

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Ebay system broke - can't send refund.

Ebay informs me a problem they detected 40 DAYS AGO is still not fixed. When you try to send a refund for item not received, you get an error message. The message implies it's a PayPal item and to go to PayPal. I got both Ebay & PayPal on the line at...

I LIKE EBAY LESS AND LESS

Hello all! I'm ranting, no real "answer" to this but feel free to addd to it. I've bought on eBay for years. Most experiences have been good or okay, no real problems, but things have changed; useless tracking numbers, badly packed/damaged deliveries...

Ebay closed case in Buyer's favor when item is In Transit

I sent item #173015218908 to buyer but he didn´t received the item on time so he opened a case. Tracking information (RF128543027ES) shows the item is In Transit but still eBay closed the case in buyer´s favor refunding him the money. Now I´m left wi...

Resolved! Item received marked "non-saleable"

I just purchased a pair of base layer pants (long johns) that were listed as new with tags from the seller. I received the item with this sticker that says "non-saleable" and also lists that it was returned because they were too big on whoever bought...

I'm seller, How to refund shipping cost to me if I didn't ship the item?

I'm seller, How to refund shipping cost to me if I didn't ship the item?I have cancelled the order after pay shipping cost and mark as shippedI sent a refund to the buyerBut I can't see the way to refund the shipping cost to me.\\How can i do it? Tha...

PACKAGE NEVER RECEIVED

I ordered a purse which is supposed to be delivered from Japan. I received a form from the USPS that they needed a confirmation signature. My Husband went to the USPS to retrieve the package and was told that the package was delivered. I never receiv...

Resolved! Returns to an amazon drop shipper

Hi guysFor the first time in 18 years I need to return something.I ordered it here on ebay but it came from amazon prime with a gift label in the box.The keyboard doesnt work so I asked to exchange it. They sent me a message with this link to print a...

Opened request too early

am new to the forums and not sure how to really use them. Here is my issue:i opened a return request before my item arrived, I’ve never had to open a return request before so I am new to this.my item was supposed to arrive 3 days ago (the 5th) and th...

Unable to print return shipping label

I clicked on "Print Shipping Label" button on email from ebay to return an item back to the seller, but it keeps taking me to a page that states "This return is complete" and will not let me view shipping label or print it. The only option on that pa...

Print Shipping Label doesn't work? It keeps leading to UPS

I am trying to print USPS shipping label which I usually do. Today it keeps leading me to the page where it says I need to sign up for UPS. What in the heck is going on?

Buyer returns an item after 60 days

It has been almost 60 days and I just received an item back from a buyer. They shipped the item on their own without a return label. I told them I accept returns but that was when the product was still in the 2 week window. How do I process a refund?...

I need to Rant -EBAY GERMANY

It's been a hell of a weekend.Regular buyer in Germany spent over £300 on multi-buys in December which were sent to her Royal Mail tracked and signed in 2 parcels. The German couriers GLS delivered said parcels on 11th and 13th December respectively....

Shipped item, buyer claims to not have recieved it, threw away tracking number

So on December 19th I purchased a label from our local post office for $16 for 2 pairs of cleats I was shipping off to California. Fast forward 14 days and the buyer claims to have never recieved the parcel. By this time I had already recieved paymen...

Shipping a phone to Sri Lanka? Winning bid on a US-only auction was from Sri Lanka.

What do I have to know to ship a third-gen iphone to Sri Lanka? My auction was for US bidders only, but someone in Sri Lanka bid early and won. I expect when they learn the shipping cost, they will end up bailing, which is very frustrating because I ...

Buyer says not delivered USPS says delivered.

Tracking data says the package was delivered on 1-6-2018. Customer says via eBay message, on 1-7-2018 'not received'.I copy/paste sent the buyer all the tracking day to day entries.I added the buyer to our prohibited buyers list.What should I do, and...