06-28-2021 03:55 PM
I've been selling now for several years, but this pop-up message will sometimes through me for a loop…
In the Seller's Hub, on Monday morning, I get a message "Ship in 24 hours" , I usually have items ready from the weekend to ship on Monday anyway. But there have been a couple of times , especially if I'm shipping heavy items by UPS Ground or if I had a problem with the USPS web site that I haven't shipped on Monday.
SO, by shipping on Tuesday am I still falling in that 24 hours or have I violated it ? And if I print my label on Monday but the carrier doesn't pick-up until Tuesday have I violated it ?
Thanks in advance for any help…
Solved! Go to Best Answer
06-28-2021 03:58 PM
They are telling you to ship in 24 hrs because that is the handling time you've created. Change your handling time to 2 or 3 days and you won't see that anymore.
Orders on the weekend, notice goes out on Monday; you have 24 hrs from the notice (or Monday for instance) to ship something (that would be creating a label and having it scanned)- which would be Tuesday.
Again, if you are having issues with 1 day, change your handling time.
06-28-2021 03:58 PM
They are telling you to ship in 24 hrs because that is the handling time you've created. Change your handling time to 2 or 3 days and you won't see that anymore.
Orders on the weekend, notice goes out on Monday; you have 24 hrs from the notice (or Monday for instance) to ship something (that would be creating a label and having it scanned)- which would be Tuesday.
Again, if you are having issues with 1 day, change your handling time.