eBay

Seller falsely advertising and refusing refund of defective motors

It is interesting how unhelpful eBay was in the case of two motors bought from China. The Seller advertised a warranty, which was a lie. The seller advertised these were USA products--that was also a lie. The seller demanded photos, video and otherwi...

Does anyone know how long a managed payment payout will bounce around until it is returned?

Refund for item but not for shipping???

I purchased an item yesterday. I paid in full for shipping and, the item itself. The next morning I get a refund for item only. The seller informs me that the item is "out of stock" I contacted the seller to inform him that he only reimbursed me for ...

First Class Mail Damaged - Refund Fraud?

Here's my situation...I have an item, it was sold. Buyer sends shipping cost along with it to me so I can forward that to USPS. That money is now gone as it was never intended for me. In transit the post office damages item. The buyer of course wants...

Combined items FROM SAME SELLER through GSP

Just wondering, if I were to win bids for multiple items from the SAME bidder, who would combine shipping (FREE already) to GSP stations, does the GSProgram still do combined Int. shipping at a fixed rate or will I be charged that GSP rate PER item?

UPS surcharges for 50 lbs + not being added to customer order

Currently, there are no surcharges for UPS greater than 50lbs packages being added to the buyers charges. That is a $24 surcharge that both fedex and ups charge. But the error is only occurring on UPS in eBay. If you buy the label from eBay it looks ...

Dropped package off, but USPS Awaiting Item still

Hello everyone, I dropped of my package thursday April 28th at a local shipping store, and the package apparently left the store April 29th at around 11:30am or so (this is what they told me when I called on the 30th because no initial scan was seen ...

new seller needs to know how to refund a shipping cost, when I do not see a drop down refund box?

My neighbor has been ebaying for years. His page has a drop down box for him to choose refund if one is needed, My page looks very simplistic and I have no drop down box with an option to refund so how do I refund a shipping cost to my buyer? My neig...

Buyer can't pick up package because they didn't use their real name

A buyer ordered something from me and it's been sitting at their local post office since May 1st. They opened an item not received case and stated they can't pick it up because they didn't use their legal name on the package. I tried updating deliver...

Overcharge fees for shipping

I sold a bumper in April for $200 after fees and shipping I made about $125 shipping was almost $50 but I got an email over a month later since this sell that eBay/ups is charging me $1200 for shipping of the item I filed a claim and it’s been almost...

orders page not updating items as delivered

Since May 3rd my orders are not showing as delivered even though tracking on ebay shows delivered and buyers have left feedback. I have tried all the regular fixes refreshing page, signing out and nothing works. Is anyone else having this problem?

seller changing shipping conditions

seller wants to change the shipping of a pair of shoes from envelop to box. shouldn't the seller have made that choice when posting the item? now wants extra money to ship in box. when i tried to reply to their message an error came up saying the mes...

Ebay closed my case.

Ebay closed my case. But I haven't received my order yet. Seller asked me for waiting. And I forced to wait 15 days by them. But when ebay closed my case. They don't even answer my questions. And seller didn't give me international tracking number. I...

Calculated Shipping Fees

Hi:) I have a question, I had a chair listed for local pick up only. A buyer wanted it shipped, so we packed it and took weight and dimensions and got the eBay rate for UPS. I revised the listing to show shipping available, and chose UPS, with eBay r...