Shipping
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"view tracking" and "edit tracking" options disappeared

The "view tracking" and "edit tracking" options disappeared from two items that I recently sold and shipped. I can still get the tracking information by going to "view order details", but I cannot figure out why these two options just vanished. Is an...

Money back guarantee

I received an email stating that my item is delivered, yet it has not been delivered and the seller has disappeared from the ebay community, I would like To know if anyone has received their money via ebay and paypal money back guarantee...

Money back guarantee

I received an email stating that my item is delivered, yet it has not been delivered and the seller has disappeared from the ebay community, I would like To know if anyone has received their money via ebay and paypal money back guarantee...

Resolved! Buyer wants my email so I can fill out shipping form?

Sold an item a few days ago and get a message today asking that I ship it in two boxes or his customs will reject it. I responded that I already shipped it (1 day handling) and now they are saying I need to fill out a form for his reshipper so they c...

Ebay adds FVFs as a credit on your next month's bill?

I have a question about fees and returned items. Funds were already taken out of my account from a transaction on an item that ended up getting returned. I made a refund but eBay had already collected the fees for the sale and charged it to my accoun...

4 months later I finally get the item from China.

Ok, I have a conundrum.. I just received something that I ordered from a China vendor FOUR months after I ordered it. I have ordered things from China and received them within two months and didn't have a problem with waiting because ......well , it'...

User avatar by Not applicable
  • 328 Views
  • 5 replies
  • 0 helpful

Buyer Wants Me to Use His Fedex Account when I Ship the Item

Hello all, I am in need of help. This is my first time encountering this issue. A buyer wants me to use his Fedex account number for shipping since he can save money for shipping. I provided him a UPS Next Day Air quote of around $330 but he said tha...

User avatar by Adventurer
  • 3865 Views
  • 6 replies
  • 1 helpful

Buyer received damaged item. ?Policy?

Hello.I sent an item and the buyer received it broken. He asked me to fully refund him. And he told me to go to fix the matter with the company i shipped it. I fully refund him from day one. Today i went to shipping company to report it. They told th...

Resolved! additional Shipping charges

Hello Everyone,Buyer didn't input his apt # in his address, Item was returned to me, buyer is aware of his mistake and wants his item shipped back to him. The question is how do I go and charged him the additional shipping ? I don't see that option t...

User avatar by Rising Star
  • 300 Views
  • 5 replies
  • 1 helpful

Do use large bubble wrap or small, or a mixture?

I have always used large bubble wrap. I sell nothing larger than would ship regular Priority Mail. Lately the bubble wrap I've purchased seems to pop rather easily just from handling it, although the item always seems safely wrapped when I'm done and...

User avatar by Rockstar
  • 598 Views
  • 2 replies
  • 0 helpful

refund

Hello, I bought an iPhone on eBay got up 3 days the seller did not answer me I wrote to him many times to provide information about the phone he again did not answer me and did not send the phone then I asked for a refund.I want support cuckoo from e...

Resolved! I'm getting burnt on a refunded lost package

I sold an item and the guy was whining because he hadn't received the item yet. So he filed a claim with eBay and I was forced to refund him the money. Now the tracking has posted that the item was finally delivered. My question is how do I get my mo...

Seller says GSP is enabled but ebay will not allow me to check out because address is not supported

Hi all!I'm trying to buy 4 items from the US, but am located in the Netherlands myself.The items were originally listed as only shipping to the US, but after contacting the seller he agreed to enable GSP as a shipping option. He did not want to post ...

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