11-16-2020 02:51 PM
I have not been able to print a shipping label including "Ship Cover Insurance" for well over a year if not 2 years. I keep getting a notice "Something went wrong. We are not able to generate the label". This has been a problem since they removed the classic shipping lable. Is anyone else having this problem or am I being singled out?
I have called numerous times and get the same answer. eBay is working on it.
11-16-2020 03:01 PM
It's time to change the label providers.
I use pirateship.com They import your orders from ebay and post back the tracking numbers. You can also purchase insurance for both domestic and int'l orders (read the exclusions). You can ask them to sign you up for their simple international rate and you get 25-30% cheaper prices than ebay on lighter parcels (up to 4 lbs). Their customer service is outstanding, email replies within 24 hours and a real chat. You can easily reprint your labels if needed and when you are finished you can generate the SCAN form (and easily reprint it if needed). You can use you CC to pay for the labels, earning extra % on your CC purchases.