11-01-2018 05:12 PM - edited 11-01-2018 05:13 PM
I recently attempted to return an item damaged due to improper packing. I used a prepaid return label from ebay, and the item was picked up by the post office. Ebay registered the item in their system as shipped. However, a week after I shipped it, it returned to my doorstep with an insufficient address label on it. After checking google maps, I found that the adress, street name, city, and zip code, while close, did not match. The seller was also not very helpful in the return case, as he lied to ebay about the broken parts on the item and his packing methods. Fortunately, ebay ruled in my favor. What should I do?
11-05-2018 11:58 AM
@connopower6 wrote:I recently attempted to return an item damaged due to improper packing. I used a prepaid return label from ebay, and the item was picked up by the post office. Ebay registered the item in their system as shipped. However, a week after I shipped it, it returned to my doorstep with an insufficient address label on it. After checking google maps, I found that the adress, street name, city, and zip code, while close, did not match. The seller was also not very helpful in the return case, as he lied to ebay about the broken parts on the item and his packing methods. Fortunately, ebay ruled in my favor. What should I do?
Did you get your issue worked out? Would you please give the thread an update.