Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Resolved! USPS Priority Mail shipping rules for large packages

I understand that they are new dimensions measurements for USPS Priority Mail when shipping large box packages over 1728 cubic inches. Does USPS really enforce these rules now with Priority Mail? If this is true, then I will lose a big profit margin ...

Has anyone noticed that EBAY global shipping is not competitive with Amazon's?

I have sold with Amazon global. Amazon does not charge customers much more to ship to Europe. If customers have Prime, shipping to London just costs an extra $5 or so plus VAT for my light, tiny product.This makes the buying decision pretty easy for ...

I initiated a return but can't find the return label to print and ship the package back

Bought an item that didn't work. I initiated a return, and the seller has already initiated a refund of the purchase price of the item, and is waiting until I ship the item back to refund the shipping. But now I can't find the shipping label that eBa...

Combined shipping rule savings don't count as discounts?

I have a listing with combined shipping rule $4.95 shipping per unit, and $3.95 shipping for each additional after the first when purchased together. Ebay automatically gives this discount when the buyer purchases multiple items together. But I just ...

Ebay label isn't offering me the shipping I chose when listing

I had a large package but 3 lbs.. I chose retail ground to ship it because all other ways would cost way more than the item was worth. Now that the item sold, the shipping label is only allowing me priority, express, and parcel select.. 4x the cost o...

EBAY WON'T HELP MY CLERICAL ERROR ON RETURN

I was a buyer, the purchased product was not compatible with the application (while the description claimed compatible) thus started the return.As you may know the reason for return displays 4 seller-friendly reasons and others are hidden. Without re...

Buyer with a Conflicting Shipping Address?

Hi everyone, just recently had a buyer who has an address which seems to be conflicting and am unsure about whether to cancel the order or not: the first address line stated a home address which is incompletely filled, and a second address that state...

Confusing message from drop shipper, Shop Airlines Sou. Please help

Good morning all,I recently sold 2 Lanvin mini perfumes, item: 303267417141 to Shop Airlines Sou, which were delivered yesterday in Redondo Beach, CA.I received a message from them this morning, as follows: "Thank you for sending the item in a timely...

guaranteed delivery -- re managed payments -- re non managed payments

I haven't heard anything re eBay's guaranteed delivery program fiasco lately? how is this program working out for sellers using it? how is this being handled in managed payments? does it even apply anymore?

Resolved! Accuteck Scale Batteries

I have an Accuteck scale that I've had for years. The batteries finally wore out and I went to replace them. 4 AAA batteries. Well the accuteck batteries that say AAA are NOT THE SAME SIZE as batteries in the U.S. And I can't find them anywhere. Than...

items ship out in transit

need help what to do I ship out 25 items on sept 3 some where delivered and some say in transit what can I do

Please help

I need help friends, it turns out that I bought a product, I pass the time of arrival and nothing happens yet, the seller is no longer an ebay user, I want a refund and I can't communicate with ebay, I can't find that option. please help.

Fedex tracking number not found

Hi,I was wondering what I should do if the fedex tracking number I was given is showing as not found on the fedex page. The item is scheduled to be here between the 11-13th. I paid $800 u.s for this item and really do not want to be out that much mon...

Return shipping oil internationally from UK

I bought Motor Oil from a seller, but Paypal withheld my payment. As I needed the item urgently, I cancelled the order, and bought from another seller. You'd think that would be the end of the story... Oh no... This is where it gets really good!So I'...

Differences with Returns for those in Managed Payments?

What are the differences in returns when buying from someone who is in the MP program? You pay through eBay using a CC, so PP is not used and thus the option to appeal to PP is gone when the MBG fails. So only two levels of dispute resolution for buy...