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Seller claims item delivered, tracking data only received, never updated...

Had this happen with another item, and I was able to return fine... now I can’t!

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Seller claims item delivered, tracking data only received, never updated...


@robya-48 wrote:

Had this happen with another item, and I was able to return fine... now I can’t!


Your information is a little cryptic and incomplete. 

  • Was the item delivered?   If not, how is the seller able to claim the item is delivered when the tracking doesn't show it delivered?
  • What do you want to do?  Do you want to return an item, or do you want to file a claim that an item was not received?
  • If you want to do a return, what is the return reason and what is the seller's return policy?
  • If you received the item (even thought the tracking doesn't show delivery) what is the expected delivery date and what is the order date?
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