The eBay Community

How to appeal Negative Feedback - Buyer Violation - Clear Concise Listing

I sold a brand new pair of CL Sneakers His first contact with me: Much appreciated for the crap counterfeit CLs. I won’t feel as bad if I get them dirty quicker than expected. Enjoy your 1-star review and my cash to continue selling your fake garbage...

Buyer received item but USPS doesn't show it as delivered

I sold a computer. The buyer received it and left feedback. I even spoke to him personally. I bought insurance on the package and the buyer was supposed to sign for it but the mailman just left it on his porch. Because the item still hasn't been mark...

New Return Process as a Seller - Ebay Standard Envelope - HELP?!?!

Hello Sellers, The ebay return process has changed. I have done countless returns over the past 5 years, and when a buyer opens a return request, I can normally accept the return in the request, and generate the $0.69 "Ebay Standard Envelope" for the...

Resolved! BIDS ARE PURPOSELY NOT ENTERING YOUR LISTING

If you have auctions going on , often something is blocking buyers from bidding on your items. When they try to click to bid, they get error messages and never get their bid in. They eventually give up and go away while your losing potential bids bec...

How to handle this one

I have a buyer who messaged me about one of the four shirts they received and claims it as defective (photos provided). The photos were a bit close up to the shirt and to me it seems possible that the shirt in the photo isn't one of the shirts we sel...

eBay fees improvement idea

I suggest to make eBay fees proportional to eBay resources that the sellers use. Practically, make fees proportional to number of orders instead of the current $$$ value. eBay cost is the same to sale $10 item and $1000 item. But eBay fees are $1.50 ...