02-04-2021 03:23 PM
02-04-2021 04:06 PM
Probably because the buyer didn't know how to properly handle a return/refund claim. Since you haven't posted any specifics in you multiple posts, there's not much more advice we can offer.
02-04-2021 04:10 PM - edited 02-04-2021 04:11 PM
Sellers and Ebay can close a return if the buyer fails to respond within the allotted time frame.
Work it out? Work it out how? If a seller wants an item returned before refunding, that's what the buyer has to do. The seller is entitled to get the item back before issuing a refund. Also, a seller does not have to accept or offer any sort of partial refund.
Of course, with no details, I can only guess what the issue may be.
02-04-2021 04:12 PM
Rather than posting your issue over and over, tell us what happened.