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USPS Fragile Label Question

I've been using a USPS Special Handling FRAGILE Label # 875 (yellow with blue lettering), for over 6 months now with now issues. I just had a Buyer contact me and tell me I needed to Refund him $11.75 for "Special Handling Fees", for using this Label...

People marking item not as described when it is and I get penalized.

I am getting really frustrated. Customers keep marking the return reason as "item not as described." This has brought us down as a seller and majority of the time that isn't the case for the return. We sell keys and car parts and all over our listing...

Easy way to view Fedex adjustments?

I imagine I'm missing something obvious. Is there an easy way to see Fedex deviations between shipping label and actual? I used to be able to hover over the 'Fedex' in Shipping labels to see adjustments but it's no longer there, only the original lab...

How to handle a return with USPS insurance when a buyer claims damage

Hey all, I sold a rare and expensive Pokemon card and shipped it Priority with Insurance. The buyer is claiming the the card came to them with water damage and creases and would like to return it. Given the amount of reading I've done on this subject...

Item not tracking, angry customer

I have a customer who has been emailing me daily, usually at 4 am. She purchased a dog crate and paid twice the price of the item for shipping. I generated her label and took the item to the post office on schedule and somehow the post office did not...

Quarterly Free Ebay shipping supplies

Since business has been so slow the last year and a half, I haven't ordered the quarterly free shipping supplies in a while. Does ebay still do that or did they do away with it? If it's still available, where is the tab for it? I couldn't figure out ...

Why does shipping revert to previously selected option? "Free shipping" checkbox doesn't stand out

Depending on what I'm selling, I may offer free shipping. If I create a new listing after, it automatically defaults to whatever shipping option I had selected in my previous listing, which may have been free shipping. Luckily I've caught the issue m...

Postage Fees

Well 2021 is coming and our USPS yet again raised prices.Just wondering when it finally is too much?For me the new increase has eliminated me selling cheap stuff.And priority mail is getting out of hand.Got a feeling the increase will make me go back...

Buyer shipped wrong item, Return accepted, but contacted seller many times with no response?

The seller sent me the wrong mic in the mail that cost significantly lower than the mic I bought. Both mics look the same other than the color so I suspect it was a mistake on his part but he refuses to contact me after I tried comunicating with him ...

Ebay Does Not Help Sellers with Late Shipments due to COVID and Election

This is to aware everyone that Ebay no longer provides any help or assistance to no fault of sellers. I have had a few packages that were shipped out on November 2nd. Due to the pandemic and the peak of election mail the packages were significantly d...

USPS can't handle their own packages!

The last part of my order from the USPS arrived today. I can't even remember how long ago I ordered these padded flat rate envelope, but I'm thrilled to get them. They can in a bag and were shipped parcel select. They weighed 12 ounces. Clearly first...

False locations

Something has to be done about sellerslistings. I almost all ways buy items, by distance. closest first. I just bought 3 items , 3 different sellers. initial location where within 300 miles. Now there shipping from 3 different states. this is bull **...

Case ID :5251074890 Request reason :Item not received

I dentificación del caso:5251074890

numberUPAAB000000427616419

numberUPAAB000000427616419 I don't know what has happened to this order.

Buyer is out of town for delivery and wants signer confirmation

I recently sold and shipped an item and the buyer has just informed me that they will not be present for the delivery of their package. I did not require a signature for the package and it sounds like the buyer is worried about the package potentiall...