07-05-2018 10:25 AM
Since there is no way to contact Ebay outside of telephone I will have to post here and hope that they actually read these things from time to time.
Ebay, this policy change is ridiculous. 30 to 60 day returns with the price burden placed on the seller? All I am going to have to do is to increase the costs to the buyer to offset the possible return shipping costs, and then hope they continue to purchase. This at the same time as increased shipping and tariffs. I can only assume you are thinking yet again about Amazon. Don't, just don't. You aren't going to be them and you do not want to be them.
Every year it feels there are more changes implemented by Ebay that attempt to follow the Amazon model. What's next, you're going to contact your sellers, like Amazon, every month asking them to send all their products to your warehouse? For years we have had the same return policy, the same listings, etc. We regularly deal with increased shipping, that's the cost of business, but the constant policy changes from Ebay are getting out of hand.
Ok, that's the end of the feedback. If there's somewhere else this should be posted or a way to send it to Ebay directly we'll be happy to do so.
07-05-2018 02:19 PM
AMZN has AWS to subsidize its retail business but ebay does not.
where did you get the 60 days return policy,there is 30 days return,not 60 days?
07-05-2018 02:45 PM
@americanaftermarketperformanceparts wrote:All I am going to have to do is to increase the costs to the buyer to offset the possible return shipping costs, and then hope they continue to purchase.
You can't deposit Hope into your bank account.
07-05-2018 03:00 PM
@agent006140 wrote:AMZN has AWS to subsidize its retail business but ebay does not.
where did you get the 60 days return policy,there is 30 days return,not 60 days?
As the OP stated the new "Simplfied" return policy offers option for 30 or 60 days.
Read about it: https://pages.ebay.com/seller-center/seller-updates/2018-summer/simplified-returns.html