Restocking fee

[gosseran_0]

I'm trying to return a keyboard I didn't like, I used it for maybe 30 minutes and quickly realized it wasn't what I was looking for and put it back in the box. I requested a refund and I get a email from the seller saying "Hello,
I’m sorry this keyboard didn’t meet your needs. Please be advised there will be an opened item(s) restocking fee applied. I hope you understand this as we cannot resell this product used. We do not sell used nor Refurbished products.
Regards,
Please feel free to reach out to us with any questions or concerns.
Again we do apologize this product doesn’t fit your needs." 

This item had 30 day free refunds, so is this "restocking fee" something they can ask of me, or are they trying to take advantage of me?

[aproudparent2010]

They can take up to 50% for it being a buyers remorse case.

[theteamsetguy]

I don’t get it. Have you never bought anything in your life that you had regrets after the fact and returned to get a refund? 

I know I would be lying if I said I never returned something because I changed my mind after purchase. I don’t do it very often. 

I know  I’m going to get clobbered for saying this. I think sellers should be required to take returns with a few exceptions. I offer free returns on all of my purchases and have for a long time. 

[donsdetour]

---

@theteamsetguy wrote:

I don’t get it. Have you never bought anything in your life that you had regrets after the fact and returned to get a refund? 

I know I would be lying if I said I never returned something because I changed my mind after purchase. I don’t do it very often. 

I know  I’m going to get clobbered for saying this. I think sellers should be required to take returns with a few exceptions. I offer free returns on all of my purchases and have for a long time. 

---

I do not offer returns: keeps some of the problems down.

Yet if some one contacted me I would have to go with return due to the fact no amount of photos or descriptions can be as such as the item in hand and then use to see if it is usable for a customer.

That part is were such as the situations on eBay, as well as others: is the problem.

It is also the reason a lot of the rules and regs also happen...

So over all there are good reasons to agree with what you say.

[itscalledapostingid]

I hope you update us on how it turned out.