09-18-2018 10:24 PM
I bought a couple of items that the seller says he no longer has and is unable to ship me any and yet has not give me a refund and has mostly ignored me does anyone know how I can contact eBay to settle this matter
09-18-2018 10:36 PM
@jonjus.j6ctr All you have to do is file an item not received case in the resolution center 1 day after the latest delivery estimate. If the seller doesn’t refund within 3 business days, there will be a link to ask eBay to step in.
09-18-2018 10:38 PM
The day following the last estimated day for delivery, open a ebay request for item not received, if seller does not refund, you wait and on the 4th day escalate to a case, for ebay to step in, for you to get your refund.