Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Time Limit for Buyer Return?

Hello, to make a long story short I sold a game recently and the buyer thought they'd also be getting a console alongside the video game cartridge when my description made it clear it was only for the game and nothing more. The title also mentions NO...

my seller only ships local. I need my Item shipped to redding, ca. how to do this?

Resolved! Questions Regarding USPS Pickups - How to properly make use of this

I am currently without a car and getting to the US Post Office has become difficult in order ship items. I have some questions regarding scheduling pickups and labels. I do not ship everyday. I ship using eBay and do not purchase labels through USPS....

eBay outlaws 'Common Sense' Here's proof!

This is seller protection policy issue period, nothing else matters so please stay focused. Also, please assume that everything I write here is the truth because what good would it do me, ebay has denied my request so it’s over! Let’s begin with the ...

Close the refund case

The seller shipped the wrong product size to me. Then I opened a return case, the seller agreed to send back another product. Now, I want to close the return case. Please guide me. Please.

Community Team community_team Community Team

Niet was not disappointed, nor did Seljer return me money please help me. 253266757904

Seller lying about shipment

I wanted to buy multiple of an item (music albums) from a seller, so I contacted the seller via message and asked what shipping. I specifically requested EMS from Thailand to USA, and the seller quoted accordingly. I paid the combined shipping and al...

Seller not willing to provide return shipping costs

Three pairs of shorts arrive from China.They are cut way to small.Need to exhange them for larger size or get refund.Seller says send them back.Cost to send back $25 in shorts is $30 to ChinaSeller now non-responsive to requests and my acct. shows me...

Resolved! late delivery "dings"

hello all, a quick question that i should know the answer to....do late delivery dings "age off" ? how long? looks like after years of my p.o. being perfect with their scans it seems as if two orders were scanned late. i can afford a few but just won...

Shipping on a digital code and serial numbers?

I have seen many listings that sell digital download or send serial numbers for anti virus software and no shipping. They just send a link or the serial number. How do they get around paying for shipping when ebay will say there are items waiting to ...

Refund without dispute

If you mail a package, let's say you sold a video game, you tested it and it worked fine. After the customer recieves the item, they message you and say the game is defective.You don't have a problem with the customer returning the item, and paying s...

Resolved! Voided shipping label after noticing e-check hadn't cleared, will that hurt me?

I just sold an item and when I saw that I was able to generate a shipping label for it, I did, thinking that meant thay payment had been received and we are all good to go. I checked the payment status on Paypal and saw that the buyer had paid with a...

what is the current return policy? 2 weeks or 30 days?

quick questions about returns in our listings. 2 weeks return still available for returns?Have they changed the policy to 30 days to return? One more thing? are all the returns now free? Been off Ebay for 6 months. I'm almost afraid to list after rea...

Seller isn't collecting return item from Post Office

I recently attempted to return an item to a seller as it was defective. Delivery was attempted by Royal Mail on the 25th of April, and is currently sitting at the sellers' local Post Office waiting for collection. The seller claimed they didn't get a...

Resolved! unable to get my refund

I am in the Bahamas. My items are forwarded from my US address when purchased even though ebay gives a return label i can not use it unless i can find someone to personally take my return item to the US and post it at the post office the cost of FedE...