01-27-2021 06:49 PM - last edited on 01-27-2021 07:57 PM by kh-gary
Just recently I received a email from eBay that 3 of my packages were delivered late to my customers and as a top seller I will be on probation for the next few weeks to keep my top seller status. With all the delays from the post office and the countless hours I spent with the USPS I get a warning? I ship same day or if ordered at night the next morning. Hey EBay, if your reading this maybe you should have sent these emails to the USPS and leaned on them a little bit and not your top sellers. What a Joke!
01-28-2021 02:00 PM
Sorry I missed it. But yes I got an email telling me if was because of the tracking and to regain top seller status.
01-28-2021 02:01 PM - edited 01-28-2021 02:03 PM
I just replied to you @mr_lincoln not sure why it didn't go to you.
01-28-2021 02:07 PM
I think you received a warning from eBay's eBot Bob 🤖 , the artificial unintelligent auto-generic-computer pretend human response that ebay uses like many large cold corporate institutions use in lieu of actually communicating person to person.
Welcome to the brave new world where computers are considered people by corporations and ebay is marginally human-run for communications.
Good luck, sincerely, in locating an eBay eHuman to plead your case to.
01-28-2021 05:34 PM
@mikec12 wrote:Sorry I missed it. But yes I got an email telling me if was because of the tracking and to regain top seller status.
@mikec12 Don't worry about the cross replies, it happens sometimes. Thanks for confirming it was an email and not an eBay message. The reason I ask is that I have a dummy drop email address for eBay meaning I don't get all their emails in my regular Inbox ... I expect them to Message me in Ebay with important info ... that's why they have it after all but it sounds like they are not using it for something like this.
01-28-2021 08:05 PM
Thanks for letting me know and the info.