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Received something I didn't order

Hi, all. 
I got a package in the mail the other day from ebay—something that I never ordered. There's no packing slip to indicate user ID or contact info. Ideas??

Thanks!

Message 1 of 26
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25 REPLIES 25

Received something I didn't order

Thank you, I'll look into that!

Message 16 of 26
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Received something I didn't order

DMM reference:

https://pe.usps.com/text/dmm300/508.htm

 

1.1.3 Refusal After Delivery

 

After delivery, an addressee may mark a mailpiece “Refused” and return it within a reasonable time, if the piece or any attachment is not opened. Mail that may not be refused and returned unopened under this provision may be returned to the sender only if it is enclosed in a new envelope or wrapper with a correct address and new postage. The following may not be refused and returned postage-free after delivery:

  1. Pieces sent as Registered Mail, insured, Certified Mail, collect on delivery (COD), Adult Signature and return receipt for merchandise.
  2. Response mail to the addressee’s sales promotion, solicitation, announcement, or other advertisement that was not refused when offered to the addressee.

 

 

 

Message 17 of 26
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Received something I didn't order

How do you know the package originated with eBay? ~~C~~
My Glass Duchess
Quoting Mom: In polite society, "hey" is for horses.
Message 18 of 26
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Received something I didn't order

Says "ebay" on it. 

Message 19 of 26
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Received something I didn't order

1. Call eBay and ask for an ID. 2. Search by zip code. You should come up with a short list to investigate. 3. Search "completed" listings by subject. ~~C~~
My Glass Duchess
Quoting Mom: In polite society, "hey" is for horses.
Message 20 of 26
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Received something I didn't order

eBay isn’t going to give out any information on this. Customer service probably has no way to track down the seller.



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**
Message 21 of 26
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Received something I didn't order


@duchess-at-speakeasywrote:
1. Call eBay and ask for an ID.

Anyone at eBay who would give out an ID based on return address on a package or by the item in the package should get fired.

Message 22 of 26
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Received something I didn't order


@mapbflwrote:

Says "ebay" on it. 


Is it recycled packaging?

 

Did you order the same item from a different retailer who may have used eBay packaging or an eBay seller to fulfill the order?

 

Did you search "sold" items on eBay to see if you could find the listing and seller?

 

Was this an "adult" item? (There was another post about that recently.)

Message 23 of 26
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Received something I didn't order

Thanks for the great ideas.

Ebay was right on the label.

I did not order the item at all.

I did not search sold listings, but that's a good idea. I'll try that.

Not an "adult" item. 

 

Message 24 of 26
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Received something I didn't order


@mapbflwrote:

I did not search sold listings, but that's a good idea. I'll try that.

 


If you find several listings you should be able to narrow it down by item location. Match up the ships-from location on the listing to either the return address or the ship-from zip code on the label.

Message 25 of 26
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Received something I didn't order

It is not a gift

Message 26 of 26
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