Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Buyer claims item damaged over 90 days after transaction

I am fairly new to selling on eBay, and so far I've had a very positive experience. Unfortunately, this morning I received a message I believe is related to a scam from a buyer. More than 90 days ago (I am uncertain of specific date as I can no longe...

Watch out. New eBay seller SCAM. Hard to get a full refund from eBay.

I bought a camera lens for $500.I paid full right away and seller gave me a tracking number which is exactly mathing to my zip code (94089) 3 days later, it's marked as DELIVERED, but I haven't received.I asked a seller many times, but never replied ...

Refunds went to PayPal, but I used gift cards (in part) for the purchase. Now I'm missing my funds

I recently received refunds for two items (and I will received a 3rd one soon). I purchased all these items in part with gift cards and in part with PayPal. For the two refunds I received, I got my money back in paypal, but I have not been issued new...

Shipping discounts!

Hello, i currently have a fedex 20% ground discount, and i cant get any deeper discount as i do not meet the shipping requirements for the next group of discounts, at the same time i cannot compete with bigger sellers, as they get better shipping dis...

Returning problem

I am Rus seller, 225 Positive Feedbacks,one US buyer received my goods( and begins flame,factory package slightly dented . (who is to blame is unknown, me , buyer or services delivery)few days I'm negotiating with ebay support and confirm return, buy...

A $100 plus return rma, no tracking

I dropped off a computer I had ordered, $115 originally with an rma label sent to me pasted on. I handed it to the window clerk who apparently did not scan it as there has been no tracking, it was dropped off Monday. Is it possible that it was scanne...

Return Shipping

Buyer is not happy with their item, buyer paid shipping. So out of the kindness of my heart (lol), I will pay return shipping. I can print a label through PP? I have to ask them what specific day they will ship? How will I know how they will send bac...

Item has beem stuck in "acceptance pending" for 2 weeks, now what?

As the title says, my item has been stuck in "acceptance pending "for nearly 2 weeks. Original date of delivery was the 10th of June. Contacted the seller and am getting no response. This seller has a history of not sending items and does not seem to...

USING THE USPS FIRST CLASS MAIL INTERNATIONAL SHIPPING - SELLERS BEWARE OR NOT?

I tried yesterday to do an ebay shipping label four different times (All scattered out an eight hours time frame). I tried to do it again today, giving it a span of about two hours each. I kept getting the same ERROR message ever time. So I called a ...

Buyer Claiming Did Not Receive Package That UPUS Delivered Because Buyer Did Not Include Apt #

I have a buyer requesting a refund because he is claiming that he did not receive a package because the Apt # was not on the address label. The buyer does not have an Apt # on his eBay address so the package was delivered to the buyer's eBay address ...

Item sent to wrong address. He got paid I got screwed

Just as the title says texas traders bought an item . he says it not as 5 photos showed it to be .. Ok fine no issues he sends to an address that is 3 plus years old. Ebay cannot help as all they sauy its not their issue.. Then tehy tell me I altered...

Maydelis

Hice un reembolso al momento de hacer mi compra y ahun estoy esperando mi reembolso..

New eBay shipping label page.

Good god. What a horrendous change. And where's the "note to buyer"?

Sender is preparing item for posting.. for 2 weeks?

So I bought a pair of shoes from a seller and chose the option "expedited international shipping" which was a LOT more expensive than standard shipping, but I figured I'd get my package sooner. I placed the order on June 1st and it was last scanned o...

Couple of newbie questions here

Hi guys and gals, So I have a rather bulky object I intend on listing. It weighs in at 55lbs - a musical instrument. I think with the box and the packing, the whole thing will be about 60lbs. I have never shipped anything close to this heavy. I am es...