Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Media Mail...Yes or No?

Hi. Can I send this media mail? Thank you.

3 Reasons for returning but mine isnt listed

My cousin ended up going into the hospital and has been concerned about an open order.I tried my best to ship the item for him but it wasnt possible. Next best thing was to get into his account (now) and inform the buyer while attempting to refund hi...

Inaccurate shipping estimate

Been caught out once again by accepting ebays woefully inaccurate shipping estimates when will I learn that a lot of the time they are incorrect. It will cost me 170% the ebay finger in the air suggestion which I went with to ship something I sold us...

Resolved! Problems selling jewelry on eBay

I sell antique and vintage jewelry on eBay with a lifetime of experience and 100% feedback . soooooo many problems ..... 1. Return policy : scammers constantly buy the jewelry try to sell it for profit then return it within their allowed 30 day pirio...

Resolved! A return being returned to sender

I'm not sure how to handle this. I have a buyer returning an item to me, buyer paid return shipping. The status is showing undeliverable, and being returned back to the buyer. So now who is responsible for paying to resend. I can't expect the buyer t...

Does anyone know the details of the new Ebay Shipping Labels?

Today, I received the notification, "Ebay Labels is getting a makeover." If there is one thing that has worked almost flawlessly for me recently on ebay, it has been creating my packing slips and labels. I get concerned when I see nebulous comments a...

Im so disappointed!

First Class Shipping Option Not Showing On Calculated Shipping Option Page

I'm trying to list several items which should give me the First Class shipping option, but it doesn't show it on the Calculated Shipping Options page. Anyone else have this issue?

Return policy options, and 30-day free returns requirement

Return policy options, 30-day free returns requirement for Top Rated Plus or for all sellers?Very confusing

Resolved! China seller finds new way to game the system

I ordered an electronic part from China, got a fast response and a tracking no. that actually worked. The item arrived in record time, but it wasn't what I ordered. It was a free "gift" from the seller - a useless piece of string with a tassel on the...

I must have missed something on "free returns"

Get the item you ordered or get your money back. Covers your purchase price and original shipping. That's what it says on my listings now. Apparently, if a seller wants to return something, not merely the return shipping is free but the original ship...

My new take on Free Returns is No and this is why

If the customer has to pay to ship back their remorse return they may think twice about whether they should or want to return it.I am only out the shipping to them since I pay for shipping in my business.I have to give a 100 % return anyway and can o...

Shipping changed?

I need to print a label for an item I sold. When I click print label it is not taking me to the ebay shipping page like it always does. It takes me to UPS shipping and wants me to register. I do not want to ship UPS, I want to print a USPS label like...

Buyer claims item damaged over 90 days after transaction

I am fairly new to selling on eBay, and so far I've had a very positive experience. Unfortunately, this morning I received a message I believe is related to a scam from a buyer. More than 90 days ago (I am uncertain of specific date as I can no longe...

Watch out. New eBay seller SCAM. Hard to get a full refund from eBay.

I bought a camera lens for $500.I paid full right away and seller gave me a tracking number which is exactly mathing to my zip code (94089) 3 days later, it's marked as DELIVERED, but I haven't received.I asked a seller many times, but never replied ...