Print shipping label with receipt option missing?

[squica9]

I have just been moved to managed payments. Before the move, when I printed a shipping label, one half of the page was my label, and one half was a very useful detailed receipt. I kept this for my records, and it has been useful to me.

Since being moved to the new selling dashboard (which I hate) and managed payments (ambivalent), my shipping labels print without a receipt half - the second half of the page is simply wasted empty space. I have no option to print a receipt at all, only to print a pick list. I cannot find a single relevant setting to fix this.

I've had to resort to printing the second page of the ridiculous label payment email (what is e-bay's new obsession with useless white space?) and then hand-writing the other record details I want.

Does anyone know of relevant settings to print a receipt like the old one?

[pezh_3756]

GOOD

[wastingtime101]

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@kds99 wrote:

My problem is a little different. On a normal label, I have a receipt. When I create a label for bulk shipping, combined shipping, I get no receipt. Do you know it this fix is applicable there? I don't want to make matters worse.

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You can print a billing summary for bulk label printing @kds99. The option will appear on the label purchase confirmation page.

[kds99]

Thanks! I'll look for that next time!

[390jorgen]

Did you get an answer to this problem?

[squica9]

Yes! I marked the solution just now. My sales have been in the gutter ever since they switched me to the new payment system, so I hadn't gotten a chance to test the advice in the thread until now.

Thanks so much to @wastingtime101 for the help!

[rvservicenparts]

Even though not ready to print a label with a receipt now I did follow your instructions and I SEE IT NOW. Thank so very much!!!   Now to figure out how to get the shipping label cost to come out of payouts instead of hitting the bank account each time.

[taraoriginals_too]

That does not work anymore.

[hightideshop]

Anyone find the solution?  That previous snapshot is not an option anymore.

[wastingtime101]

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@hightideshop wrote:

Anyone find the solution?  That previous snapshot is not an option anymore.

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Do you mean the screenshot in post 11 @hightideshop ? If that's the one then you first have to make sure you're on the regular label page and not the simplified label page otherwise the option will be hidden.

On the label purchase page make sure your label options are expanded:

When your shipping options are expanded:

[kh-gary]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.