Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Resolved! shipping

i want to change my shipping address

local pick-up

2 sales for local pick-up. what do I do?

Bulk Label printer crashing on label generation

On purchasing label through bulk label printer, receive following message:Bulk label printing errorSorry, something went wrong. Labels are billed and tracking is added to orders, but labels have to be reprinted individually. Third day in a row, no so...

Just putting a suggested improvement out into the ether ....

I think @gurlcat would appreciate this improvement. When you go to your Orders page, you can filter by so many things related to payment status & shipment status ... Why can't we filter our already shipped orders by In Transit vs. Delivered ... or ev...

Seller shipped to billing address, when the order reflected a different shipping address.

I purchased an item and the tracking showed the item was delivered, but I did not receive. When I checked the tracking # provided it shows the item was delivered to Nevada, which is where our main residence is and is our billing address. When I place...

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I have sold a few shirts, and eBay proposed a shipping cost around $4-5.

I have sold a few shirts, and eBay proposed shipping around $4-5. However, it cost me around $10 to ship each one of them (in a simple bubble envelope). I have now adjusted the shipping price but I don't understand why it is so off.

Ebay is trying to ruin my day…

It is an international shipping issue: shipped using ebay’s service to their hub and it shows as deliver to the hub. But the ETA for delivery to buyer was estimated by ebay to be 5/30. Regardless of that ebay allowed the buyer to open ‘not delivered’...

HS Code

Hello, does anyone know the HS code for trading cards shipping to Canada from USA ? This is the first time I'm selling internationally on e-bay so any help would be welcome.Thank you very much

UPS does not stand behind their insurance when you purchase label through Ebay.

UPS denied my damage insurance claim and stated to me that label must be purchased through a UPS store for them to be responsible. They said that UPS is not responsible for insurance claims made if you did not buy the label through their store. So Eb...

International Shipping Clarity for Sellers

eBay, Please clarify the settings sellers should use to utilize eBay International Shipping (eIS). I have a potential buyer in the UK who said my eBay listing indicated I would not ship a model train locomotive (I'm assuming the UK will allow the imp...

Resolved! can i ship only to the lower 48 states

Is there a way to have auctions that only ship to the lower 48 states?

Seller refusing to ship

The seller is aking for qr codeI do not know where to get it and find noneebay is hard to contact anyone - there is no customer serviceCan you call me atleast?

Need to speak to customer service

Please need to speak to customer service could they call or can I get a number to contact live agent

INR help needed again - how long until I am forced to refund? process unclear to me

First INR that I have had that has not been delivered. I've tried researching on my own and cannot find an answer. I have another thread where I received help, but unfortunately, the INR has not been resolved and I need more help. Buyer paid 5/12I sh...

1 DAY HANDLE TIME

I'm in Ohio and sold a large rug just after midnight. Buyer paid just after midnight. Why does the time show 9:30 pm ( California Ebay time ) for the payment and that I have to ship it yet today? I should have 24 hours from when the payment was made.