Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Additional shipping cost need to be applied.

Found that cost of shipping more than indicated on eBay purchased label due to extra weight. How can the additional cost be applied to a pre purchased label.

forgot to use ebay supplied label instead went to post office and mailed per buyers request usps

there is a charge for the shipping label, yet i didn't use it because this was my first sale. I was given the instructions to ship by a certain date along with the ship to address. As a seller do we receive some sort of discount on the shipping. I go...

Sellers auctions say they combine on shipping but is not

I won/am winning 6 items spread out over a week from a seller that has it stated in their auction that they combine shipping. I contacted them after I won two out of the 6 auctions earlier in the week and they told me to wait for a combined invoice b...

Void Shipping Label after 5 days?

How do I void a shipping label that I purchased more than 5 days ago?

Shipping adjustment from eBay on UPS delivery

I just got a shipping adjustment from eBay on a poster tube I sent via UPS, and the charge is more than double the original shipping. I double checked the weight and dimensions, and my label was correct. There is no place that I can see to dispute th...

Increasing USPS shipping fees

USPS is again raising fees in January 2024. I do not have "Free Shipping" on my items. I try and charge shipping fees to match what they actually are. With USPS increase, I have to go into the majority of my items and change the shipping fee individu...

Resolved! Label print window not coming up....

Anyone else having this issue? When I purchase a label, ebay would normally pop up a print window to print the label. Today, no pop-up. I am getting an email now with a qr code. Did ebay change something or is my pc wonky?

DONT USE SHIPCOVER ALWAYS INSURE WITH USPS DIRECTLY

ShipCover denied my claim based on the fact I sold a coin and its the list of items they wont insure. ShipCover has a long list of items they will gladly take your money to insure, but wont actually pay out if something happens to the item. I called ...

USPS GA "on time" 🤣

Its busy season so it's all good. Just think it's amusing. Moving Through NetworkIn Transit to Next Facility, Arriving On TimeDecember 19, 2023Arrived at USPS Regional FacilityJACKSONVILLE FL NETWORK DISTRIBUTION CENTERDecember 18, 2023, 6:19 amIn Tr...

EIS shipment held up at Carol Stream, IL USPS distribution center

I've seen a couple letters about EIS shipments held up at Carol Spring. My issue is with a shipment that has supposedly been processed through Carol Spring 4 times in the last 2 weeks (see attached tracking). The next stop should be the eBay Distribu...

Shipping calculator is gone

I went to list an item yesterday after a week of not listing and no longer have the ability to list "Flat Rate To All Buyers" as I have done a few thousand times. Now it appears eBay has decided that I want to use shipping rate tables and created som...

First time shipping over seas

Hello! First time shipping from the US to EU, and I am wondering how VAT works. Will the receiver have to pay VAT upon delivery, or does eBay do the commercial invoice for me? Also, can somebody explain what to do with a commercial invoice and how it...

Shipping From Sri Lanka

Shipping costs more to Sri Lankans. Do you know any solution for this?

Resolved! Buyer claims they didn’t receive item

Hello and happy new year! Okay so here’s an issue I had/have…I sold a vinyl, label was uploaded on time and dropped off at my local USPS office on time. The tracking showed in transit then the customer informs me that he’d never received said vinyl. ...

Changing USPS priority shipping box size after sale

Selling an item with free shipping, I did not catch that I had selected a USPS Small Priority box when I need a larger size. ITem is sold, and I cannot figure out how to change the box size to get the appropriate label. Can I put the smaller box rate...