Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

USPS Not Picking Up Packages

I realize, of course, that USPS is having some recent problems. Twice in the last week, I scheduled a Priority Mail Pickup and in the evening found the packages were still at my door. I had selected pickup during regular mail delivery. One time it se...

Filing a claim on a damage package shipped through eBay shipping

How to contact e bay and talk to a live person

eBay tracking information not updating

Hi So I'm a new seller on eBay trying to sell my goods and i shipped something from Albania to Russia. Took only about 13 days and the buyer has received the goods already but the eBay tracking information did not show anything at all. It just says "...

Resolved! Cant add tracking number after buyer purchased multiple items, NEVER seen this after 10,000+ sales

- Buyer purchased 2 separate items, did not use the cart.- (I do free shipping as a seller)- I purchased label for one package (adjusted weight to cover both items obviously)- Tried to add tracking number to second item using the edit button (where y...

Resolved! can you just use freight instead of custom?

I've never used freight but this package will be over a hundred dollars with custom

Tracking

What happens when tracking says Missent and has been stuck there for 4 days with out movement ?

Tricked Into Paying Excessive Postage

My default setting for shipping was ignored and Ebay sold me a different type of shipping that was more expensive. Once you click, you cannot unclick, and you cannot cancel the transaction. What I expect from Ebay is to know what I am buying ahead of...

No option for choosing Fed Ex on shipping label page

Hi everyone! I'm having a little problem with the shipping label page. I sold an item that needs to go through Fed Ex. When I checked the eBay shipping label page, it won't let me choose Fed Ex. It only has USPS or UPS options. The label page has com...

$25 for shipping?

I initially paid $14 and change for shipping USPS, for an acrylic tray. A few days later I got a notice from eBay that took another $11.19. Seems a bit high to me. $25 for shipping a tray??

FedEx refunds way past 5 days.....

I still have 3 of the 7 FedEx overcharges unpaid almost 2 weeks later.... and 4 more from last week. Anyone else having this issue? Their note said it would be taken care of withing 5 business days. Anyone taking bets on if we see more tomorrow?

Getting back charged for items already shipped

Hello, I hoping someone can explain to me why I keep getting an additional shipping charge on items that have already been shipped, this VERY FRUSTRATING and no one can seem to tell me why! The item I am shipping is just under 2lbs, 22in x 18in x 1in...

How to mark a package as an electronic item?

Hi, I had sold something for around 340. The buyer lives in Guam and to be quite honest, this is my first time hearing about Guam. I was talking with the seller and they’ve told me that if I marked it as an electronic item, the shippers would treat t...

Can't select FedEx or UPS

I'm trying to ship an item but only USPS options are available. FedEx and UPS are grayed out. What does this mean?

Seller not shipping the purchased product

Hi team, I need your advice, the seller is not shipping the product, as it is already paid 4 days ago. Tried to contact him and initially just told be patience but now its not answering anymore since 48hours ago. I've tried to cancel thw order, but I...

eBay International Shipping quit working

I've been buying/selling on eBay for many years. I joined the eBay International Shipping option this year. It worked perfectly at first and automatically listed all of my auctions for international buyers. Then it quit listing anything new I posted ...