06-09-2022 05:49 AM - edited 06-09-2022 05:50 AM
Hello!
Yesterday I ordered an item for a very cheap price. The seller said it was 100% complete so I took the risk despite the price being too good to be true. The seller shipped the item within 10 minutes of my order which made me even more suspicious. This morning when I checked the order info, there was a red exclamation mark with a warning saying, "Item is being returned to the seller." I am not sure what happened because it was already in transit. Is this a scam and should I contact eBay?
Please Help!
Thank you, szapho0
06-09-2022 05:55 AM
You probably should let this play out. There was an estimated delivery date seen in the listing. If you don't receive your purchase within a few days past that, you can open an item not received case and you have 30 days to do that with eBay.
In the meantime, while awaiting your item, you need to take some time and read the Money Back Guarantee. eBay offers good protection for buyers who know how to handle issues correctly.
There is no point in contacting eBay right now or, actually, at any time later. This can be handled by you through the MBG.
06-09-2022 07:23 AM
you might want to message the seller once
thats an unusual message and if there is going to be a problem I woud use the MBG.
the MBG can be used without a phone call to ebay and messages to the seller
please come back here if things do not work out