Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Item isn't shipped

I have brought & paid for an item two weeks ago. But as it shows, it hasn't shipped yet. What can I do? Thank you.

Tracked shipping requirement

I sell a lot of $5-10 items that ship in a First Class envelope for 60 cents. Real tracking starts at $4, considering that a different envelope is required. I don't need tracking on this stuff, even at the newly announced cheapo rate. Factoring in th...

Item damaged by the German custom officals

Hi all! I have a quicky question about an item destined to Australia via DHL Express, got slit open and destroyed by German customs authorities during a security check. I received a message from my buyer in Australia with 2 photos attached clearly sh...

User avatar by Adventurer
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Resolved! Difference between cost of shipping on the eBay shipping calculator and on actual items

When I use the eBay shipping calculator here: https://www.ebay.com/shp/CalculatorI enter these dimensions: Large Envelope, 12 in. x 9 in. x 1 in., 0 lbs. 1 oz.And it says the cost is $1.16 for USPS First Class. However, when I sell an item and go to ...

Seller using false tracking number

A seller is using a false tracking number from launchterminal. The tracking number doesn't show up on USPS, UPS, FedX, or DHL.. Beware of Launch Terminal being used for false tracking numbers.

FedEx

I finally was hit with a FedEx ground charge. The sale was over a week ago and today WHAM! Original shipping : $25. New up charges for 2 shipments about $50 each! Luckily I had room. No real reason why it happened. I guess they no longer want my busi...

Lost shipping label

Shipping label printed but lost. Over 24 hours, I am trying to replace the label and ship. How can I do it?

User avatar by Explorer
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