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Partial refund?

I purchased a sweater that just arrived.  The seller mentioned in the description that there were two tiny holes.  The garmet has 9 tiny holes.  I would like to carefully repair the holes and keep the sweater but it seems unfair that I can't get a partial refund.  If I return it, the seller has to pay the shipping and I have to go through  the hassle of mailing it back.  Is there any way I can take photos of the sweater and ask the seller for a partial refund to save us both the hassle and $$ or a return?

 

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Re: Partial refund?

Yes you can...you can contact the seller, show them your pics by attaching them to your message.  Many sellers are willing to accommodate oversights.

 

Good luck.

 

@melmor_222 

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Re: Partial refund?

Is there any way I can take photos of the sweater and ask the seller for a partial refund to save us both the hassle and $$ or a return?

 

Sure.  That was going to be my suggestion.  I'm sure the seller would be open to giving a partial refund rather than pay for return shipping.

disneyshopper
Volunteer Community Member

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