Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS AUTOMATICALLY OVERCHARGING FOR SHIPPING LABELS. Any one else experiencing this? FEB 2021

USPS, within the past month, has begun overcharging our labels and falsely weighing items. We've received roughly $100+ in overcharges for items which we have been shipping for years without issues. Has anyone else experience this? We have no way to ...

Resolved! Help - Carrier Pickup Took a Snow Day Can I Drop Off in Lobby?

Hi, I have 3 packages to ship, weighing about a pound or two each. My area received an unprecedented foot of snow today and USPS took a day off so my scheduled pickup was not fulfilled. My question is can I go to my post office after hours and drop o...

Need help with Flat Rate for Shipping

How do I change my flat rate shipping cost? I don't know if I'm missing it, but any help would be appreciated.

How to get a return label with an accurate postage rate

I paid $19.15 that was "postage due" for an item that I had already paid the listed shipping fee for, ($4.45). Further, the item was defective. Of course I've filed a return request, (message I sent is below), however, the reason the item came postag...

Domestic airmail for USPS first class mail to end in the U.S.?

So DeJoy, the USPS Postmaster General wants to change how domestic first class mail is handled. Part of it is how local mail is handled which I don't think will affect sellers much, but the part about all first class mail sent by ground only might af...

Notice Left (No Authorized Recipient Available)

I shipped out to a buyer an item valued at $600+. The item was supposed to get delivered yesterday and was attempted but never succeeded because I added a signature to the package and usps claims No Authorized Recipient Available. I sent a message to...

Additional $34 for "eBay Delivery Services Shipping Label Fee"

Hi,Thanks in advance for your help. Don't at all understand why eBay charged me an additional $34 when I paid and printed the label from Pirate Ship using their Simple Export Rate. I added the tracking number to the item after printing the Pirate Shi...

Speedpak shipping

My shipment is coming through speedpak too. Last update I got was departed greenwood IN 7 days ago and still hasn't managed to be received. It's only a 3 hour trip form greenwood IN to ft Knox KY and it's been 7 days getting here from there with 0 up...

Returned package to me and buyer isn't responding to my messages

I sold an item and shipped it out. A few days later, the package comes back with a label that the package was undeliverable (not an address). I hop on Google maps and sure enough, the street doesn't have a house with that number on it. I've contacted...

Casee # 5260496861 order#27-06477-37812

It seams I have been blocked out by ebay on this case. The item has been confirmed delivered to seller . You can obviously see by the UPS tracking #1Z96v610 03 0044 4707 package#44470 Would someone please get back to me about a refund? THANKS

Problem printing labels in bulk for USPS scan report

This is the second day I am having problems when I try to print labels in bulk for USPS so I can get a scan report. When I try select all my items and click print shipping labels or invoices, it comes to the page stating It’s not you. It’s us.Our ser...

EBAY NEEDS TO REPROGRAM THEIR RETURN FOR REFUNDS PAGE

I am very Mad right now. I find that who ever programmed eBay sight is a Racket! I had a buyer who request a return for refund. I went ahead and MEANT to send the buyer a return shipping labels, instead I inadvertently made a mistake and sent him a r...

Resolved! Ask e-Bay to step in and help....

I can't work out how to 'ask e-Bay to step in and help...' for a buyer. I go to 'Purchase History', select 'See return details ' but there is no option to ' ask e-Bay to step in.....' Any help greatly appriciated.

Oh, darn it

Explain to me, how did they manage to put those 2 on the same page LOL

Item shipped to wrong address in another state. Refund requested. Seller went on "vacation".

An eBay seller shipped my item to a random wrong address in another state. The UPS tracking for the order shows that it was delivered to a city and state not associated with my account. I contacted the seller and requested a refund, and received an a...