Package Containing Gold Tone Coin Stolen EBAY Hub ?

[apogee-perigee]

I would like to warn or at least mention this.

I sold a gold plated (At least I think it was) EBAY standard shipping onwards to Canada.  The package did arrive but was obviously slit open on the side and only the coin did not arrive to my buyer.   EBAY did instantly refund the buyer and I kept my money but I must warn there could be thieves at the hub just like there has been USPS thieves in their hubs stealing millions of dollars of coins. 

Here is the tracking.   Close to Glendale or a mile to the hub.  Also included some photographs of the package when it finally arrived.

1. Fri, Jul 12

   2:15pm
   Item arrived at hub

1. You to Hub (Step 1)
   eBay Standard Delivery: ESUS205704677
2. Sun, Jun 30

   9:53pm
   Out for Delivery

   CAROL STREAM, IL 60199
3. Sun, Jun 30

   5:03pm
   Out for Delivery

   CAROL STREAM, IL 60199
4. Sat, Jun 29

   10:52am
   Destination processing

   CAROL STREAM, IL 60199
5. Thu, Jun 27

   10:51pm
   Origin Processing

   SEATTLE, WA 98168
6. Thu, Jun 27

   9:01pm
   In Transit

   SEATTLE, WA 98168

[apogee-perigee]

gold plated coin/medal I meant     They just recently arrested a USPS employee in Texas,  Last year they arrested one in Washington D.C.   There must be countless open cases .

[robbie31415]

How do you know the buyer didn't steal it ?

It's all assumptions where things went wrong?

[ebooksdiva]

Good to hear eBay stepped up and did the right thing. 

[wastingtime101]

How do you know the coin wasn't forced out by sorting machine equipment, or that the envelope didn't get caught on something and torn?

[robbie31415]

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@ebooksdiva wrote:

If was sent through eIS your buyer needs to open a return for not as described. eBay should handle it. It's not on you, the seller. 
If it wasn't shipped through eIs and it doesn't appear to be, you should refund your buyer at least I would. 

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I mean they already said buyer was refunded and they kept the sale.

[simba6]

That is a poor way to pack and ship a coin.   They can and do tear through envelopes.  If they go through any automated mail handler, that often tears them out.

[ebooksdiva]

I read the post over. I must have missed that scrolling past those huge images. 

[bennotbill]

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@simba6 wrote:

That is a poor way to pack and ship a coin.   They can and do tear through envelopes.

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I don't know what others do but for myself, on small stuff like coins and mem cards, I use cheap spare Christmas cards. With the item taped inside the card before putting in the cards envelope.

I've even had a few "and thanks for the Christmas card"😀.

[mybigsale]

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@ebooksdiva wrote:

Good to hear eBay stepped up and did the right thing. 

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After sellers successfully ship to the eBay Hub, the item becomes eBays responsibility. eBay (EIS) is the shipper and is responsible for successful delivery of the item. The seller is no longer liable.

[lacemaker3]

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@wastingtime101 wrote:

How do you know the coin wasn't forced out by sorting machine equipment, or that the envelope didn't get caught on something and torn?

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^^This^^

When I saw the pictures, I knew this is what had happened. The envelope went through the rollers in the sorting machines, and the coin got squirted out the side of the envelope like a tube of toothpaste. The coin is lost somewhere on the floor of a USPS sorting facility somewhere along the way. It was not stolen deliberately.

This is why credit cards are always stuck to the paper when they are sent through the mail. For small, flat objects like this, they have to be firmly stuck or taped onto a piece of paper or thin card that is folded to fit in the envelope.

[policequilts]

I agree with @wastingtime101.

I have received items like this with the item partially sticking out.

Should of been placed cardboard, a card or smaller envelope to secure it better.

[ebooksdiva]

I know that already, thanks anyway. 

[1tuna]

slit or sliced would involve a cut edge

the envelope edge does not appear to have been cut at all but has been torn

where are the sharp edges

[worldcoinauctions]

I hope you aren't dropping the coin in the envelope and shipping that way. The coin should be fixed so it can't move about. I have my coins in 2x2 holders, that goes in an small ziplock back which gets stapled to the packing slip, folded into it and sent that way. Keeps the machines from squirting your coin out, which is what that looks like.