02-15-2024 05:56 PM
I was just wondering if anyone else has had this issue with USPS. Twice in the last two months I have mailed out items in brown unmarked boxes, when my customers received their items they were not what I sent them. My labels were removed from my boxes and placed on packing envelopes. The first item was send in a large brown box, my label was removed from the box and placed on a Amazon packing envelope with bags of chips, that's what my customer received, not the large stock pot that I had sent. Then yesterday another customer did not receive the item that I sent in a brown box, a casserole dish, my label was removed and placed on a Kohl's packing envelope with some shirts in it. But the labels on the Amazon bag and Kohls bag were still intact, with the other peoples names and addresses on them, my labels were just placed over them. I have filed 2 claims with USPS, they have refunded me for the one, the other one is still pending. I'm not sure what is going on. I am not using strong enough tape on my labels, I still use paper labels and tape them down or is mail tampering ? I have been selling on Ebay for over 23 years and I have never had this happen. Please advise.
02-15-2024 08:23 PM
How are you taping your labels down? Are you using packing tape and taping over the entire label?
What is most likely happening is that your labels are not taped on securely enough and are coming off in transit and getting stuck to other packages. It is very, VERY unlikely that there is any sort of tampering going on.
02-15-2024 10:17 PM
@yuzuha wrote:How are you taping your labels down? Are you using packing tape and taping over the entire label?
What is most likely happening is that your labels are not taped on securely enough and are coming off in transit and getting stuck to other packages. It is very, VERY unlikely that there is any sort of tampering going on.
I'm in agreement with that. I noticed long ago that after I apply a self stick label, while the box is sitting in the car waiting for me to go to the post office, a corner or edge has "lifted" up from the box. Especially on hot or humid days. Pressing it back down did little as the self stick has already given up. So now I still use the self stick label but I also automatically tape at least the 2 long edges just to be sure.
02-16-2024 07:31 AM
I always place some tape directly across the printed address so it isn't over the bar code but hopefully will keep the address in place (I use sticky labels but add the tape anyway).
02-16-2024 11:50 AM - edited 02-16-2024 11:51 AM
@toyfamilytoo wrote:I was just wondering if anyone else has had this issue with USPS. Twice in the last two months I have mailed out items in brown unmarked boxes, when my customers received their items they were not what I sent them. My labels were removed from my boxes and placed on packing envelopes. The first item was send in a large brown box, my label was removed from the box and placed on a Amazon packing envelope with bags of chips, that's what my customer received, not the large stock pot that I had sent. Then yesterday another customer did not receive the item that I sent in a brown box, a casserole dish, my label was removed and placed on a Kohl's packing envelope with some shirts in it. But the labels on the Amazon bag and Kohls bag were still intact, with the other peoples names and addresses on them, my labels were just placed over them. I have filed 2 claims with USPS, they have refunded me for the one, the other one is still pending. I'm not sure what is going on. I am not using strong enough tape on my labels, I still use paper labels and tape them down or is mail tampering ? I have been selling on Ebay for over 23 years and I have never had this happen. Please advise.
That just is such a coincidence and I don't believe it was a freak incident.
I mean for both packages labels to randomly come off your packages and cover up the other label on different package. It seems tampered with.